A checklist on how to respond to app store reviews

A checklist on how to respond to app store reviews

How to master app review management, what rules to follow when responding to reviews from app store ...

Anna Kochetkova
Anna Kochetkova

How to Respond to App Store Reviews

Automate Responding to App Store reviews with AppFollow. Check This Guide and Increase Downloads wit...

Olga Padulosi
Olga Padulosi
How to remove spam and fake iOS and Android reviews

How to remove spam and fake iOS and Android reviews

Spam and inappropriate or fake reviews negatively affect your brand’s reputation, decrease app ratin...

Olga Padulosi
Olga Padulosi
How does PicsArt increase their customer support efficiency with AppFollow and Zendesk

How does PicsArt increase their customer support efficiency with AppFollow and Zendesk

PicsArt’s Team Lead at User Success Team shared with us how they support users in 30 languages acros...

Olga Padulosi
Olga Padulosi
How app reviews can grow your app's LTV and lower CPI

How app reviews can grow your app's LTV and lower CPI

App rating is one of those rare metrics that influence both CAC (CPI) and LTV. User reviews can help...

Vera Rabkina
Vera Rabkina
How did ratings & reviews of popular apps change during COVID-19?

How did ratings & reviews of popular apps change during COVID-19?

Let's dive into ratings & reviews changes of apps from Health & Fitness, Entertainment, Business, Na...

Gaurav Belani
Gaurav Belani
How Figma wins their customers. Interview with Jason Pearson, Figma's Head of Product Support

How Figma wins their customers. Interview with Jason Pearson, Figma's Head of Product Support

When you make it about your customers you win. In the era of high competition, you need to stand ou...

Olga Padulosi
Olga Padulosi
Responding to app store reviews 101: how and where to start

Responding to app store reviews 101: how and where to start

Let’s find out how to master this peculiar way of communication with your app users and form a good ...

Vera Rabkina
Vera Rabkina
Mobile Customer Success: why it matters and how you can nail it

Mobile Customer Success: why it matters and how you can nail it

Mobile customer success. Discover why it’s key for reputation management and how to make it work for...

Vera Rabkina
Vera Rabkina
How to respond to negative and positive app reviews

How to respond to negative and positive app reviews

How to respond to the App Store (iPhone) reviews and Google Play (Android) reviews to increase user ...

Anatoly Sharifulin
Anatoly Sharifulin
Best Review Management Software 2020

Best Review Management Software 2020

75% of people admitted that their buying decisions receive a lot of influence from the information t...

Manan Ghadawala
Manan Ghadawala
Best Zendesk Apps for Reputation Management

Best Zendesk Apps for Reputation Management

These amazing apps for Zendesk that will help you step up your review game! Check out this thorough ...

Anatoly Sharifulin
Anatoly Sharifulin
5 Trends In Working With App Reviews in 2020

5 Trends In Working With App Reviews in 2020

Which trends defined the success of apps on Google Play and Apple Appstore in 2020? We've researched...

Anatoly Sharifulin
Anatoly Sharifulin
Metrics to Measure User Engagement in Mobile Apps

Metrics to Measure User Engagement in Mobile Apps

Let's talk about the key metrics to measure user engagement in mobile apps and strategies on how to ...

Anastasia Khomych
Anastasia Khomych
5 Types of App Reviews To Watch Out For

5 Types of App Reviews To Watch Out For

There's a misthought that 1-star reviews are the most important ones. However, ignoring the rest of ...

Anatoly Sharifulin
Anatoly Sharifulin

React to user feedback and market trends faster