Average estimated ROI from using AppFollow for reviews management is 850%
Save time for the customer support department – 4h/day on average
Reduce the time of the first response to app reviews by 50% on average
Sort through user reviews and respond fast with advanced filters and bulk action.
Automate customer support with auto-translation, auto-tagging, and auto-replies.
Track performance, KPIs, and SLAs of your customer support team.
Use API or integrations with help desks to handle reviews where convenient for you.
Build custom integrations using AppFollow API to pass the data specific to your workflows or choose from 10+ integrations with services you already use.
Receive reports and notifications where suit you best – in email, Slack, Microsoft Teams, Salesforce, or Zendesk.
Single Sign-On (SSO)
for increased productivity and reduced help desk costs
Priority support in a dedicated channel in messengers you use
Building custom reports with extensive API for standardizing your analytics data
Custom features and reports based on your requests
Dedicated Customer Success Manager to help you reach your goals and KPIs with AppFollow
Onboarding and training for each team member
Flexible setup of roles and permissions
Dedicated server for enhanced performance and security
Single Sign-On (SSO) for increased productivity and reduced help desk costs
Priority support in a dedicated channel in messengers you use
Flexible setup of roles and permissions
Dedicated server for enhanced performance and security
Onboarding and training for each team member
Building custom reports with extensive API for standardizing your analytics data
Dedicated Customer Success Manager to help you reach your goals and KPIs with AppFollow
Custom features and reports based on your requests
We’ve seen a 24% reduction in time spent on repetitive tasks since integrating AI into our user communication flow. Automated responses and faster feedback analysis have improved both efficiency and personalization.
As a mobile games publisher managing over 100 games across app stores, AppFollow has changed the way we engage with our players. Their AI-powered review reply automation has streamlined the process of managing thousands of player reviews, saving us significant time while ensuring fast, high-quality engagement with our community.
The AI-generated replies and one-click improvements in AppFollow have impressed our agents a lot. They surely appreciate the function, as it allows them to work more efficiently and handle a greater number of tickets in their allocated time.
AI is reshaping the world of investing, enabling us to deliver better tools and a more personalized experience. It allows us to analyze feedback in real-time so we can continually optimize our offering.
In the streaming space, user expectations evolve as fast as content trends. What worked yesterday might spark complaints today. AppFollow helps us stay ahead by surfacing sentiment shifts in real time, allowing us to adapt before small issues become unsubscribe-worthy.
Transform your workflows
company-wide
