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Your timely response
to the needs of the mobile market

One place to monitor app performance, ratings & reviews, and organic growth.
Time-saving review management platform and review analytics.
Do-it-all ASO solution to acquire users organically.
See more customer cases

A single workspace that benefits everyone involved in running a mobile app

Customer support

Save time dealing with reviews to increase customer support efficiency

Ratings & Reviews Dashboard

A unified inbox to reply to all app reviews

Automation: auto-translation, auto-tags, auto-replies

Customer support KPI and SLA tracking

Integration with help desks including Zendesk, Helpshift, Salesforce, and more

ASO & Marketing

Boost organic installs and outrank your competitors

ASO Dashboard with major KPIs

Metrics to measure ASO success

Keyword popularity trends

Keyword research automation using real-time data with difficulty score and other keyword metrics

Marketing insights on app visibility

App page optimization tools

Produсt Management

Monitor app performance and gain actionable insights

Downloads & Revenue dashboard to see the bottom line for your apps

AI-driven analysis of user feedback

Custom alerts about specific reviews (bugs, feature requests, and more)

Product insights

Analytics

Enhance your data management to stay alert

All consoles data in one place

Extensive API

Customization of tags, alerts, and API calls

Integration with email, Slack, Zendesk, Webhook, and 33 more services

All your apps
and products in one tab

Google Play, App Store, Amazon Store, Mac App Store, Microsoft Store

37 Integrations to process data where it is convenient for you:

Discover all integrations
More than 15,700 replies to reviews published per day
More than 9,350,000 keywords tracked
20% of Top Publishers
in the App Store and
Google Play use
AppFollow

Why market leaders choose AppFollow

Why over 60,000 market leaders choose AppFollow

Over 60,000 leading companies from all over the world trust AppFollow with their growth

Learn more

When we started replying to gamers’ feedback from the app stores, only one agent had access to App Store Connect and Google Play Console. We soon realized that it was not adequate in speeding up the response time. We switched to the Zendesk app by AppFollow and have been using it for about a year. Since then we’ve grown our support team to 40 agents and are able to cover all the feedback including the app stores. It’s great to get everything we need in Zendesk.

Yaroslav Demidyuk Operations Manager at at Wargaming

AppFollow’s tools are effective at saving time! It only took three days to increase the number of processed reviews by 2.3 times. We were able to reduce the number of mouse clicks and now have more time to work with critical feedback: updated and featured reviews.

Kim Bokyung Customer Support Manager at at Bitmango

Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich Customer Support Manager at at Discord

Flexible tool that meets the needs of ASO, Product, and Support. In our company, we use AppFollow to work with ASO and Support, as well as for monitoring our competitors. I think it’s great that the company combines different areas of your app, so that different teams can share a single tool and data.

Catherine Sibirko ASO Expert at at Flo

Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.

Ekaterina Savelieva Head of Support at at Joom

Literally the best tool for tracking users’ post and responding to your users. AppFollow makes it far easier to track what your customers think about your product and leave as reviews in e.g. Apple Store. We can quickly track users’ reviews on our product and answer them helping to solve their issues. Also we liked the very personal attitude since our individual requirement were 100% fulfilled (like SSO).

Anatoly Sibatov Manager Customer Support at at Wrike

AppFollow helps us to interact with customers in a faster, easier and simpler way comparing to store consoles. After 6 months of using the platform, we’ve seen a great success with estimated ROI of 850%.

Ashley Yap Customer Service Manager at at Turbo VPN

We’ve been using App Follow for 3 years now and love it for the App Store/Play Store integration into HelpScout. As a company, we value our customers feedback and being able to reply to reviews directly from HelpScout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.

Meagan Allers Customer Success at at Marco Polo

Find growth insights on our blog

How did ratings & reviews of popular apps change during COVID-19? Ratings & Reviews

How did ratings & reviews of popular apps change during COVID-19?

How Figma wins their customers. Interview with Jason Pearson, Figma's Head of Product Support Ratings & Reviews

How Figma wins their customers. Interview with Jason Pearson, Figma's Head of Product Support

Tinkoff Bank cuts the cost per ticket* by 3 times with AppFollow Success Stories

Tinkoff Bank cuts the cost per ticket* by 3 times with AppFollow

React to user feedback and market trends faster