AppFollow started on a small hackathon in 2014. With constant need to track dozens of apps at once, we built a simple tool to grab reviews from App Store. Few colleagues of ours we showed it to loved the idea.
By mid of 2016 we managed to create a product that supports all main appstores, has powerful integrations with known team-collaboration tools and has several thousands customers.
We asked ourselves ”How can we ease everyday routines of an app dev team?”
Our answer is the set of tools we wish to bring to developers all around the globe so they can become more productive.
There were a few options how to call the service but only one stood out as soon as we understood there is a special song for it. True hymn for all app lovers out there.
AppFollow is an App Monitoring, App Store Optimization, and Customer Support platform. It helps you gather and manage your app’s and game’s data, increase app conversion rate, improve app store rankings and app user loyalty. AppFollow also serves as an app competitor analysis tool, that helps you detect their flaws and outstrip them.
AppFollow ASO Tools allows you to perform an effective ASO keyword research thanks to the most accurate iOS 12 App Store and Google Play search results and mobile-only keyword search volume tool. Our tools help you improve texts and graphics to grow your app ranking and increase organic downloads. Check everything your competitors use to improve your ASO.
AppFollow supports App Store, Google Play, Microsoft Store, Mac App Store, and Amazon App Store. Our platform allows you to reply to app store reviews, in particular to iOS, Android, Windows app and game reviews. You can track even Amazon items and products, Xbox games, Mac and Microsoft desktop apps reviews, and users activity.
Integrate AppFollow with your favorite helpdesk or team chat. Help desk integration allows you to monitor feedback from any app store and reply to reviews. We support Zendesk, Helpshift, Help Scout, Freshdesk, Intercom, Usedesk, Front and more. Chat integration delivers reviews, ranks, keywords and any other changes into your Slack, Discord or Microsoft Teams channels.
AppFollow combines Data Mining, App Store Optimization, and Customer Support. This killer blend differs us from others. App Annie, Sensor Tower, and Apptopia provide only marketing intelligence data for your apps; Appbot doesn’t have integrations to work with users; and Mobile Action, AppTweak, and TheTool don’t allow you to reply to reviews or check featured apps. Check how we compare to other services in details here.
You have 10-day full-featured free trial. Then choose what options you need for app promotion. Premium plan for mid-sized companies starts from $29 per month, for large organisations we offer customized Enterprise plans. AppFollow also has Free plan to monitor 2 apps in 2 countries, limited integrations usage and 20 replies to reviews per month. More about pricing.
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Report offensive reviews from AppFollow and Zendesk, Amazon questions and Featured Reviews support, export your downloads and revenue data, and more.