Automate reviews management to increase the efficiency of your support team.
Less training. Fewer processes. Single dashboard.
Reply to reviews more efficiently, so users increase rating after reply.
Locate issues and provide help to retain users in the app.
Find featured reviews in one click to reply to them, as featured reviews affect your app reputation most.
Automate support routine to process more reviews and reduce the response time.
Gain actionable insights about your product, such as bugs, problems, and feature requests that come from your users.
Aggregate all the rating and reviews data about your apps and competitors.
Save time for the customer support department – 4h/day on average
Reduce the time of the first response to app reviews by 50% on average
Average estimated ROI from using AppFollow for reviews management is 850%
Having a customer-obsessed approach is essential to beat competitors and outperform them in app stores.
Reviews are a crucial point in decision-making regarding downloading your app.
Understanding user issues helps you fix them on time and increase retention rate and app rating.
Rapid resolving of user inquiries is crucial to maintain customers’ loyalty and sales, even after winning the market.
We’ve seen a 24% reduction in time spent on repetitive tasks since integrating AI into our user communication flow. Automated responses and faster feedback analysis have improved both efficiency and personalization.
As a mobile games publisher managing over 100 games across app stores, AppFollow has changed the way we engage with our players. Their AI-powered review reply automation has streamlined the process of managing thousands of player reviews, saving us significant time while ensuring fast, high-quality engagement with our community.
The AI-generated replies and one-click improvements in AppFollow have impressed our agents a lot. They surely appreciate the function, as it allows them to work more efficiently and handle a greater number of tickets in their allocated time.
AI is reshaping the world of investing, enabling us to deliver better tools and a more personalized experience. It allows us to analyze feedback in real-time so we can continually optimize our offering.
In the streaming space, user expectations evolve as fast as content trends. What worked yesterday might spark complaints today. AppFollow helps us stay ahead by surfacing sentiment shifts in real time, allowing us to adapt before small issues become unsubscribe-worthy.
Let AppFollow manage your
app reputation for you
