Automate reviews management to increase the efficiency of your support team.
Less training. Fewer processes. Single dashboard.
Reply to reviews more efficiently, so users increase rating after reply.
Locate issues and provide help to retain users in the app.
Find featured reviews in one click to reply to them, as featured reviews affect your app reputation most.
Automate support routine to process more reviews and reduce the response time.
Gain actionable insights about your product, such as bugs, problems, and feature requests that come from your users.
Aggregate all the rating and reviews data about your apps and competitors.
Save time for the customer support department – 4h/day on average
Reduce the time of the first response to app reviews by 50% on average
Average estimated ROI from using AppFollow for reviews management is 850%
Having a customer-obsessed approach is essential to beat competitors and outperform them in app stores.
Reviews are a crucial point in decision-making regarding downloading your app.
Understanding user issues helps you fix them on time and increase retention rate and app rating.
Rapid resolving of user inquiries is crucial to maintain customers’ loyalty and sales, even after winning the market.