• appreview
Customer Success in the mobile market: why it matters and how you can nail it

Customer Success in the mobile market: why it matters and how you can nail it

Mobile customer success. Discover why it’s key for reputation management and how to make it work for...

Vera Rabkina
Vera Rabkina
Mobile Game Metrics Benchmark: Key Metrics & KPIs to Analyze

Mobile Game Metrics Benchmark: Key Metrics & KPIs to Analyze

What makes a game perform on the day of release? Or a week after? Or a month? There are patterns tha...

Olga Padulosi
Olga Padulosi
How to Improve Mobile Customer Experience with Zendesk

How to Improve Mobile Customer Experience with Zendesk

Customer obsession is a number one trend at the moment. Companies compete with each other trying to ...

Anatoly Sharifulin
Anatoly Sharifulin
What Is A Mobile Game User Acquisition Strategy?

What Is A Mobile Game User Acquisition Strategy?

How to boost your user acquisition through a strategy of working with user reviews and ratings. Find...

Anatoly Sharifulin
Anatoly Sharifulin
5 Types of App Reviews To Watch Out For

5 Types of App Reviews To Watch Out For

There's a misthought that 1-star reviews are the most important ones. However, ignoring the rest of ...

Anatoly Sharifulin
Anatoly Sharifulin
Top 7 challenges of mobile data management and analysis in App Store Connect and Google Play Console

Top 7 challenges of mobile data management and analysis in App Store Connect and Google Play Console

Sooner or later, developers and support agents run into the problem of prioritizing user reviews. We...

Anatoly Sharifulin
Anatoly Sharifulin
Semantic Analysis: the quickest way to identify user-impacting issues

Semantic Analysis: the quickest way to identify user-impacting issues

Brand new tool for both high-level user satisfaction analysis and deep analysis of app reviews. Find...

Anatoly Sharifulin
Anatoly Sharifulin
How to increase user loyalty with review responses

How to increase user loyalty with review responses

How to reduce response time while increasing loyalty, attitudes, installs, and revenues when respond...

Anatoly Sharifulin
Anatoly Sharifulin
AppFollow 4.4: February update

AppFollow 4.4: February update

What’s new: the ability to quickly add apps from all stores, sort and add tags to reviews from Zende...

Anatoly Sharifulin
Anatoly Sharifulin
Telegram ban and how outside environment may affect your app rating

Telegram ban and how outside environment may affect your app rating

TL;DR: At the end of April Russian Federal Supervision Agency for Information Technologies and Commu...

Anatoly Sharifulin
Anatoly Sharifulin

React to user feedback and market trends faster