New AppFollow Research Shows that Apps Need to do more to Manage their Reputation & Connect with Users in Reviews

The research titled Reputation Management for Mobile Apps | Rating & Reviews in 2021 shows that in t...

Anatoly Sharifulin Oct 20, 2021

AppFollow at the only games conference with the focus on the Nordic industry

Vera Rabkina, Head of Product at Appfollow will make a presentation about the importance of App Revi...

Anatoly Sharifulin May 25, 2021

How to Respond to App Store Reviews

How to respond to App Store reviews? The answer is here - automate Responding to App Store reviews w...

Anatoly Sharifulin Apr 12, 2021

How to Respond to Google Play Reviews

Automate Responding to Google Play Store reviews with AppFollow. See this guide on how to reply on P...

Anatoly Sharifulin Apr 12, 2021

Flo improves average review response time up to 35% by using auto-tags with AppFollow

Learn how Flo team smartly implemented auto-tags into their workflow

Anatoly Sharifulin Mar 04, 2021

Optus boosts reply rate from 60% to 90% and saves hours of work with auto-tags in AppFollow

Learn how large telecom operator in Australia manages app reviews

Anatoly Sharifulin Feb 05, 2021

Discord cuts down hours needed for agents to respond to reviews with auto-replies in AppFollow

Learn more about how Discord uses automation in AppFollow

Anatoly Sharifulin Oct 30, 2020

Viber removes 60% of inappropriate app reviews with AppFollow

Learn more how Viber uses Report a concern functionality in the AppFollow

Anatoly Sharifulin Oct 23, 2020

How does PicsArt increase their customer support efficiency with AppFollow and Zendesk

PicsArt’s Team Lead at User Success Team shared with us how they support users in 30 languages acros...

Anatoly Sharifulin Sep 04, 2020

How app reviews can grow your app's LTV and lower CPI

App rating is one of those rare metrics that influence both CAC (CPI) and LTV. User reviews can help...

Anatoly Sharifulin Aug 27, 2020

5.8: July product update

Summer is in full bloom and this motivates us to work harder, release new features you longed for fa...

Anatoly Sharifulin Jul 30, 2020

Responding to app store reviews 101: app store review guidelines and where to start

Let’s find out how to master this peculiar way of communication with your app users and form a good ...

Anatoly Sharifulin Jun 08, 2020

Find out how Innovative Connecting gets 850% ROI from using AppFollow

Turbo VPN's road to success with app reviews management.

Anatoly Sharifulin May 06, 2020

How Apple's new guidelines will affect app average rating

Last week Apple updated its guidelines, restricting developers from using custom in-app requests. Ho...

Anatoly Sharifulin Mar 13, 2020

How to automate customer support routine in 2020

To keep the support team from doing rote work, sending the same reply over and over, AppFollow is la...

Anatoly Sharifulin Feb 27, 2020