How to Respond to App Store Reviews

How to respond to App Store reviews? The answer is here - automate Responding to App Store reviews w...

Anatoly Sharifulin Apr 12, 2021

How to Respond to Google Play Reviews

Automate Responding to Google Play Store reviews with AppFollow. See this guide on how to reply on P...

Anatoly Sharifulin Apr 12, 2021

Flo improves average review response time up to 35% by using auto-tags with AppFollow

Learn how Flo team smartly implemented auto-tags into their workflow

Anatoly Sharifulin Mar 04, 2021

Optus boosts reply rate from 60% to 90% and saves hours of work with auto-tags in AppFollow

Learn how large telecom operator in Australia manages app reviews

Anatoly Sharifulin Feb 05, 2021

Discord cuts down hours needed for agents to respond to reviews with auto-replies in AppFollow

Learn more about how Discord uses automation in AppFollow

Anatoly Sharifulin Oct 30, 2020

Viber removes 60% of inappropriate app reviews with AppFollow

Learn more how Viber uses Report a concern functionality in the AppFollow

Anatoly Sharifulin Oct 23, 2020

How does PicsArt increase their customer support efficiency with AppFollow and Zendesk

PicsArt’s Team Lead at User Success Team shared with us how they support users in 30 languages acros...

Anatoly Sharifulin Sep 04, 2020

How app reviews can grow your app's LTV and lower CPI

App rating is one of those rare metrics that influence both CAC (CPI) and LTV. User reviews can help...

Anatoly Sharifulin Aug 27, 2020

5.8: July product update

Summer is in full bloom and this motivates us to work harder, release new features you longed for fa...

Anatoly Sharifulin Jul 30, 2020

Responding to app store reviews 101: app store review guidelines and where to start

Let’s find out how to master this peculiar way of communication with your app users and form a good ...

Anatoly Sharifulin Jun 08, 2020

Find out how Innovative Connecting gets 850% ROI from using AppFollow

Turbo VPN's road to success with app reviews management.

Anatoly Sharifulin May 06, 2020

How Apple's new guidelines will affect app average rating

Last week Apple updated its guidelines, restricting developers from using custom in-app requests. Ho...

Anatoly Sharifulin Mar 13, 2020

How to automate customer support routine in 2020

To keep the support team from doing rote work, sending the same reply over and over, AppFollow is la...

Anatoly Sharifulin Feb 27, 2020

Customer Success in the mobile market: why it matters and how you can nail it

Mobile customer success. Discover why it’s key for reputation management and how to make it work for...

Anatoly Sharifulin Feb 17, 2020

Mobile Game Metrics Benchmark: Key Metrics & KPIs to Analyze

What makes a game perform on the day of release? Or a week after? Or a month? There are patterns tha...

Anatoly Sharifulin Dec 18, 2019