• appreview
Why Mobile App Ratings & Reviews Matter to Conversion | with Adapty

Why Mobile App Ratings & Reviews Matter to Conversion | with Adapty

App store ratings and reviews are crucial to conversion. Nowadays, 9 of 10 users look at an app’s r...

Nadya Pominova
Nadya Pominova
How to conduct a Voice of the Customer (VOC) analysis for your app

How to conduct a Voice of the Customer (VOC) analysis for your app

What is Voice of Customer and why is it useful for app developers? How is it connected to user feedb...

Sasha Hodes
Sasha Hodes
‘Genshin Impact’: Anniversary rewards ruined the app’s store rating

‘Genshin Impact’: Anniversary rewards ruined the app’s store rating

To celebrate the game's first anniversary, the development team decided to organize a series of even...

Julia Kozlova
Julia Kozlova
7 strategies to increase app user retention

7 strategies to increase app user retention

Your app might be attracting new users, but is your user retention rate up to scratch? Learn how to ...

Sasha Hodes
Sasha Hodes
Why Ratings & Reviews are crucial to your ASO strategy

Why Ratings & Reviews are crucial to your ASO strategy

Search visibility & user acquisition are getting harder to achieve in heavily-saturated environments...

Sasha Hodes
Sasha Hodes
New AppFollow Research Shows that Apps Need to do more to Manage their Reputation & Connect with Users in Reviews

New AppFollow Research Shows that Apps Need to do more to Manage their Reputation & Connect with Users in Reviews

The research titled Reputation Management for Mobile Apps | Rating & Reviews in 2021 shows that in t...

Irina Gatilova
Irina Gatilova
AppFollow at the only games conference with the focus on the Nordic industry

AppFollow at the only games conference with the focus on the Nordic industry

Vera Rabkina, Head of Product at Appfollow will make a presentation about the importance of App Revi...

Irina Gatilova
Irina Gatilova
Flo improves average review response time up to 35% by using auto-tags with AppFollow

Flo improves average review response time up to 35% by using auto-tags with AppFollow

Learn how Flo team smartly implemented auto-tags into their workflow

Nurzhan Ospanov
Nurzhan Ospanov
Optus boosts reply rate from 60% to 90% and saves hours of work with auto-tags in AppFollow

Optus boosts reply rate from 60% to 90% and saves hours of work with auto-tags in AppFollow

Learn how large telecom operator in Australia manages app reviews

Nurzhan Ospanov
Nurzhan Ospanov
Discord cuts down hours needed for agents to respond to reviews with auto-replies in AppFollow

Discord cuts down hours needed for agents to respond to reviews with auto-replies in AppFollow

Learn more about how Discord uses automation in AppFollow

Nurzhan Ospanov
Nurzhan Ospanov
Viber removes 60% of inappropriate app reviews with  AppFollow

Viber removes 60% of inappropriate app reviews with AppFollow

Learn more how Viber uses Report a concern functionality in the AppFollow

Nurzhan Ospanov
Nurzhan Ospanov
How does PicsArt increase their customer support efficiency with AppFollow and Zendesk

How does PicsArt increase their customer support efficiency with AppFollow and Zendesk

PicsArt’s Team Lead at User Success Team shared with us how they support users in 30 languages acros...

Olga Padulosi
Olga Padulosi
How app reviews can grow your app's LTV and lower CPI

How app reviews can grow your app's LTV and lower CPI

App rating is one of those rare metrics that influence both CAC (CPI) and LTV. User reviews can help...

Vera Rabkina
Vera Rabkina
5.8: July product update

5.8: July product update

Summer is in full bloom and this motivates us to work harder, release new features you longed for fa...

Olga Padulosi
Olga Padulosi
Responding to app store reviews 101: how and where to start

Responding to app store reviews 101: how and where to start

Let’s find out how to master this peculiar way of communication with your app users and form a good ...

Vera Rabkina
Vera Rabkina

React to user feedback and market trends faster