• appfollow
Mobile App Customer Support: Why is it important?

Mobile App Customer Support: Why is it important?

Discover how you can use mobile app customer support to boost your app performance, increase ratings...

Kathryn Lye
Kathryn Lye
Semantic analysis: How to understand user reviews at scale and drive customer satisfaction

Semantic analysis: How to understand user reviews at scale and drive customer satisfaction

Learn about the ins and outs of semantic analysis, and how leading developers Gram Games and PicsArt...

Kathryn Lye
Kathryn Lye
How to do customer research: The sauce to building chart-topping digital products

How to do customer research: The sauce to building chart-topping digital products

Customer research is key to building a deep understanding of your users, and will help you build a p...

Kathryn Lye
Kathryn Lye
How to manage user reviews at scale: Three tactics for success

How to manage user reviews at scale: Three tactics for success

This blog post explores strategies that you can use to effectively manage user reviews at scale for ...

Kathryn Lye
Kathryn Lye
AppFollow Identifies Top Shopping Apps

AppFollow Identifies Top Shopping Apps

AppFollow has analysed shopping app charts and identified the leaders.

Irina Gatilova
Irina Gatilova
6.4: March Product Update

6.4: March Product Update

In this product update: 2 new features in our Review Management Tools and an announcement of a new c...

Olga Padulosi
Olga Padulosi
6.3: February Product Update

6.3: February Product Update

In our Product Update 6.3: bulk actions for managing multiple app reviews faster, Agent Performance ...

Olga Padulosi
Olga Padulosi
6.2: December Product Update

6.2: December Product Update

In this last update of 2020, you will find smart views for app reviews that enable quick access to t...

Olga Padulosi
Olga Padulosi
6.1: What's new in AppFollow

6.1: What's new in AppFollow

In this release: full support of the new Google Play Console, updates of Review Management Automatio...

Olga Padulosi
Olga Padulosi
AppFollow 6.0

AppFollow 6.0

More than 30 new features, a completely new website, and a freshened-up private area — that’s what e...

Olga Padulosi
Olga Padulosi
Discover the number of installs per keyword with Keyword Intelligence

Discover the number of installs per keyword with Keyword Intelligence

Find out what keywords generate organic downloads with AppFollow's brand new Keyword Intelligence to...

Ilia Kukharev
Ilia Kukharev
5.8: July product update

5.8: July product update

Summer is in full bloom and this motivates us to work harder, release new features you longed for fa...

Olga Padulosi
Olga Padulosi
5.7: May product update

5.7: May product update

In short, we bring new automation tools for app review management and keywords research to help you ...

Olga Padulosi
Olga Padulosi
5.6: March Update

5.6: March Update

Auto-replies and Auto-tags to boost support teams' work; big update of Semantic Analysis; replying t...

Anatoly Sharifulin
Anatoly Sharifulin
5.5: February Update

5.5: February Update

Brand new ASO Dashboard; replying to Amazon reviews via email and helpdesks; replying to Amazon Ques...

Anatoly Sharifulin
Anatoly Sharifulin

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