Mobile App Customer Support: Why is it important?

Discover how you can use mobile app customer support to boost your app performance, increase ratings...

Anatoly Sharifulin Aug 02, 2021

Semantic analysis: How to understand user reviews at scale and drive customer satisfaction

Learn about the ins and outs of semantic analysis, and how leading developers Gram Games and PicsArt...

Anatoly Sharifulin Jul 22, 2021

How to do customer research: The sauce to building chart-topping digital products

Customer research is key to building a deep understanding of your users, and will help you build a p...

Anatoly Sharifulin Jul 15, 2021

How to manage user reviews at scale: Three tactics for success

This blog post explores strategies that you can use to effectively manage user reviews at scale for ...

Anatoly Sharifulin Jul 06, 2021

AppFollow Identifies Top Shopping Apps

AppFollow has analysed shopping app charts and identified the leaders.

Anatoly Sharifulin Apr 13, 2021

6.4: March Product Update

In this product update: 2 new features in our Review Management Tools and an announcement of a new c...

Anatoly Sharifulin Mar 30, 2021

6.3: February Product Update

In our Product Update 6.3: bulk actions for managing multiple app reviews faster, Agent Performance ...

Anatoly Sharifulin Mar 01, 2021

6.2: December Product Update

In this last update of 2020, you will find smart views for app reviews that enable quick access to t...

Anatoly Sharifulin Dec 21, 2020

6.1: What's new in AppFollow

In this release: full support of the new Google Play Console, updates of Review Management Automatio...

Anatoly Sharifulin Nov 18, 2020

AppFollow 6.0

More than 30 new features, a completely new website, and a freshened-up private area — that’s what e...

Anatoly Sharifulin Sep 21, 2020

Discover the number of installs per keyword with Keyword Intelligence

Find out what keywords generate organic downloads with AppFollow's brand new Keyword Intelligence to...

Ilia Kukharev Aug 11, 2020

5.8: July product update

Summer is in full bloom and this motivates us to work harder, release new features you longed for fa...

Anatoly Sharifulin Jul 30, 2020

5.7: May product update

In short, we bring new automation tools for app review management and keywords research to help you ...

Anatoly Sharifulin Jun 01, 2020

5.6: March Update

Auto-replies and Auto-tags to boost support teams' work; big update of Semantic Analysis; replying t...

Anatoly Sharifulin Mar 04, 2020

5.5: February Update

Brand new ASO Dashboard; replying to Amazon reviews via email and helpdesks; replying to Amazon Ques...

Anatoly Sharifulin Feb 05, 2020