• apprating
‘Genshin Impact’: Anniversary rewards ruined the app’s store rating

‘Genshin Impact’: Anniversary rewards ruined the app’s store rating

To celebrate the game's first anniversary, the development team decided to organize a series of even...

Julia Kozlova
Julia Kozlova Nov 22, 2021
New AppFollow Research Shows that Apps Need to do more to Manage their Reputation & Connect with Users in Reviews

New AppFollow Research Shows that Apps Need to do more to Manage their Reputation & Connect with Users in Reviews

The research titled Reputation Management for Mobile Apps | Rating & Reviews in 2021 shows that in t...

Irina Gatilova
Irina Gatilova Oct 20, 2021
Viber removes 60% of inappropriate app reviews with AppFollow

Viber removes 60% of inappropriate app reviews with AppFollow

Learn more how Viber uses Report a concern functionality in the AppFollow

Nurzhan Ospanov
Nurzhan Ospanov Nov 06, 2020
How does PicsArt increase their customer support efficiency with AppFollow and Zendesk

How does PicsArt increase their customer support efficiency with AppFollow and Zendesk

PicsArt’s Team Lead at User Success Team shared with us how they support users in 30 languages acros...

Olga Padulosi
Olga Padulosi Sep 07, 2020
What Is A Mobile Game User Acquisition Strategy?

What Is A Mobile Game User Acquisition Strategy?

How to boost your user acquisition through a strategy of working with user reviews and ratings. Find...

Anatoly Sharifulin
Anatoly Sharifulin Nov 04, 2021
Changes to Google Play Store Rating Calculation: How To Prepare

Changes to Google Play Store Rating Calculation: How To Prepare

Google announced changes to the way it calculates an app's average rating. The good news is that the...

Ilia Kukharev
Ilia Kukharev May 07, 2021

React to user feedback and market trends faster