New AppFollow Research Shows that Apps Need to do more to Manage their Reputation & Connect with Users in Reviews

The research titled Reputation Management for Mobile Apps | Rating & Reviews in 2021 shows that in t...

Anatoly Sharifulin Oct 20, 2021

How to Respond to App Store Reviews

How to respond to App Store reviews? The answer is here - automate Responding to App Store reviews w...

Anatoly Sharifulin Apr 12, 2021

Viber removes 60% of inappropriate app reviews with AppFollow

Learn more how Viber uses Report a concern functionality in the AppFollow

Anatoly Sharifulin Oct 23, 2020

How does PicsArt increase their customer support efficiency with AppFollow and Zendesk

PicsArt’s Team Lead at User Success Team shared with us how they support users in 30 languages acros...

Anatoly Sharifulin Sep 04, 2020

Mobile Game Metrics Benchmark: Key Metrics & KPIs to Analyze

What makes a game perform on the day of release? Or a week after? Or a month? There are patterns tha...

Anatoly Sharifulin Dec 18, 2019

What Is A Mobile Game User Acquisition Strategy?

How to boost your user acquisition through a strategy of working with user reviews and ratings. Find...

Anatoly Sharifulin Oct 29, 2019

Changes to Google Play Store Rating Calculation: How To Prepare

Google announced changes to the way it calculates an app's average rating. The good news is that the...

Ilia Kukharev Aug 01, 2019