How to remove spam and fake iOS and Android reviews

Spam and inappropriate or fake reviews negatively affect your brand’s reputation, decrease app rating and your conversion to install as a result. Let's see how to identify malicious reviews, report them to get deleted.

Olga Padulosi Nov 25, 2020

Holiday Marketing Guide by AppFollow and MoEngage

AppFollow and MoEngage released a guide for building a comprehensive holiday marketing strategy. Exa...

Olga Padulosi Nov 16, 2020

Discord cuts down hours needed for agents to respond to reviews with auto-replies in AppFollow

Learn more about how Discord uses automation in AppFollow

Nurzhan Ospanov Oct 30, 2020

Viber removes 60% of inappropriate app reviews with AppFollow

Learn more how Viber uses Report a concern functionality in the AppFollow

Nurzhan Ospanov Oct 23, 2020

Gett increases reply rate and app average rating by 0.5 responding to 35 000 reviews with AppFollow

Learn more how Gett increased reply rate and app average rating

Nurzhan Ospanov Oct 12, 2020

How to adapt to the IDFA changes: insights from Branch, Incipia, and Babylon Health

Consequences of Apple’s new take on in-app user tracking are already sending ripples across the enti...

Anna Kochetkova Sep 24, 2020

How does PicsArt increase their customer support efficiency with AppFollow and Zendesk

PicsArt’s Team Lead at User Success Team shared with us how they support users in 30 languages acros...

Olga Padulosi Sep 04, 2020

Try AppFollow for boosting your mobile growth

How app reviews can grow your app's LTV and lower CPI

App rating is one of those rare metrics that influence both CAC (CPI) and LTV. User reviews can help...

Vera Rabkina Aug 27, 2020

Google launched the In-App Review API for Android apps. Why should you care?

Google changes the way you can request users to rate and review your app. Let’s see how it can impro...

Olga Padulosi Aug 17, 2020

Discover the number of installs per keyword with Keyword Intelligence

Find out what keywords generate organic downloads with AppFollow's brand new Keyword Intelligence to...

Ilia Kukharev Aug 11, 2020

How to count ROI for your ASO

2 case studies on how to decrease CPI for your mobile app and increase organic downloads and how App...

Anna Kochetkova Jul 29, 2020

How did ratings & reviews of popular apps change during COVID-19?

Let's dive into ratings & reviews changes of apps from Health & Fitness, Entertainment, Business, Na...

Gaurav Belani Jul 10, 2020

How Figma wins their customers. Interview with Jason Pearson, Figma's Head of Product Support

When you make it about your customers you win. In the era of high competition, you need to stand ou...

Olga Padulosi Jun 30, 2020

Try AppFollow for boosting your mobile growth

WWDC 2020: What’s new for ASO and Organic UA in iOS 14

Let’s take a closer look at iOS 14 and how it’s new features will affect ASO and organic traffic acq...

Ilia Kukharev Jun 23, 2020

From resilience to reimagination: how mobile apps are braving the COVID crisis

The mandated lockdown, subsequent work from home scenario and uninterrupted internet connectivity (f...

Aditya Shankar Jun 22, 2020

Responding to app store reviews 101: how and where to start

Let’s find out how to master this peculiar way of communication with your app users and form a good ...

Vera Rabkina Jun 08, 2020

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