Author:
Anatoly Sharifulin
Gett increases reply rate and app average rating by 0.5 responding to 35 000 reviews with AppFollow
Learn more how Gett increased reply rate and app average rating
AppFollow 6.0: What's New in This Major Release
More than 30 new features, a completely new website, and a freshened-up private area — that’s what e...
How does PicsArt increase their customer support efficiency with AppFollow and Zendesk
PicsArt’s Team Lead at User Success Team shared with us how they support users in 30 languages acros...
How app reviews can grow your app's LTV and lower CPI
App rating is one of those rare metrics that influence both CAC (CPI) and LTV. User reviews can help...
Google launched the In-App Review API for Android apps. Why should you care?
Google changes the way you can request users to rate and review your app. Let’s see how it can impro...
5.8: July product update
Summer is in full bloom and this motivates us to work harder, release new features you longed for fa...
How Figma wins their customers. Interview with Jason Pearson, Figma's Head of Product Support
When you make it about your customers you win. In the era of high competition, you need to stand ou...
Responding to app store reviews 101: app store review guidelines and where to start
Let’s find out how to master this peculiar way of communication with your app users and form a good ...
5.7: May product update
In short, we bring new automation tools for app review management and keywords research to help you ...
How to run an ASO agency: experience of AppFollow, Growfirst and Phiture
What is the inner working of an ASO agency? We have interviewed agency experts to share their experi...
Find out how Innovative Connecting gets 850% ROI from using AppFollow
Turbo VPN's road to success with app reviews management.
Semantic Analysis 2.0: the easiest way to listen to your customers
AppFollow automates the way you analyze customer feedback, and now the search for insights and hidde...
E-scooters: diving into the market’s challenges and perspectives
Ever since 2017, the micromobility has been a trend on a fantastic rise, but not without its own lin...
How to build a mobile app users will (continue to) love
This blog post covers what product fit in mobile app business is, discusses where the product stands...
How to save 50% of a work day when managing mobile user reviews
Learn how can Customer Support teams save 50% of their work day when dealing with user reviews.
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