Never miss user feedback again with
AI agentic reputation management

Monitor and automate user feedback with AI agentic workflows, perform app store optimization (ASO), and gain actionable, AI-powered insights, all while saving costs at every turn. The path to reaching a 4.5+ star rating and organic visibility has never been easier.

Claude AI

Connect AppFollow to Claude

Link your AppFollow account to Claude to analyze reviews and ASO right in chat.

Connect to Claude Other setup (Claude Code, ChatGPT, Cursor)

Product and Competitive AI Insights

Gain actionable product insights

Gain actionable product insights

  • Gather user feedback from your apps and competitors in one place.

  • Get AI semantic analysis, smart tags, and sentiment tracking at scale.

  • Keep teams aligned with custom alerts, reports, and integrations (Tableau, Slack, API).

  • AI Summary surfaces patterns and anomalies, while Auto-tags and Slack alerts keep everyone in sync.

+0.43⭐ | Positive reply effect on average of 68,000 replies achieved by Easybrain

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AI Review Management

Cover 100% of user reviews fast

Cover 100% of user reviews fast

  • Respond to any review, in any language, instantly.

  • AI agentic workflows handle routine replies in your brand voice, freeing your team to focus on complex issues.

  • Sort reviews by topic with tags, report spam or off-topic content, and track team effectiveness with agent performance metrics.

4x | TurboVPN improved their reply rate fourfold with AppFollow

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App Store Performance and ASO Tools

Stay top-ranked with AI ASO features

Stay top-ranked with AI ASO features

  • Stay discoverable in relevant categories with ongoing ASO.

  • Track performance with custom reports, find keywords with AI-powered suggestions, and monitor competitors in real-time.

  • Keep an eye on top chart rankings, featuring opportunities, and in-app events.

0.75⭐+ | Positive reply effect on average achieved by Scoot throughout 2024

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50 hrs

saved weekly with AI and auto-replies on average

$50K

saved annually with automation and AI on average

2.7 hrs

of manual app review analysis saved daily

One inbox for app stores and feedback platforms…

Google Play, App Store, Mac App Store, Microsoft Store, Samsung Galaxy Store, Huawei AppGallery, Trustpilot, Steam.

…integrated with tools you’re already using

Discover all integrations

Now available: Steam

Automate Steam review responses with AI-driven analytics.

Track sentiment, spot trends, and win back positive ratings through proactive feedback loops.

Monitor Steam Discussions for real-time summaries of what players are saying.

Learn more
Now available: Steam

Loved by marketers, product managers, and support teams

Gameloft case study Audiomack case study Amanotes case study Investing.com case study
Gameloft

Turn store reviews into a real community channel. Gameloft now replies across 190+ games from one place

Audiomack

How Audiomack cultivated their community & created better relationships with players through AppFollow

Amanotes

How Amanotes cultivated their community & created better relationships with players through AppFollow

Investing.com

How Investing.com cultivated their community & created better relationships with players through AppFollow

See all case studies

The AI-generated replies and one-click improvements in AppFollow have impressed our agents a lot. They surely appreciate the function, as it allows them to work more efficiently and handle a greater number of tickets in their allocated time.

Miyuki Barsk Mobile Products Customer Support Lead at Opera

As a mobile games publisher managing over 100 games across app stores, AppFollow has changed the way we engage with our players. Their AI-powered review reply automation has streamlined the process of managing thousands of player reviews, saving us significant time while ensuring fast, high-quality engagement with our community.

Ofer Regev Product Manager at Supersonic/Unity

AI is reshaping the world of investing, enabling us to deliver better tools and a more personalized experience. It allows us to analyze feedback in real-time so we can continually optimize our offering.

Hanan Mishurin Digital Platforms Team Lead at eToro

We’ve seen a 24% reduction in time spent on repetitive tasks since integrating AI into our user communication flow. Automated responses and faster feedback analysis have improved both efficiency and personalization.

Customer Support Team G5 Entertainment

Frequently asked questions

What is AppFollow and how does it help with app store review management?

AppFollow is a review management platform that puts all your app store reviews in one place. It uses AI to help you manage app store reviews and respond to users quickly, saving about 50 hours each week. You can see feedback from your apps and competitors, understand what users are saying, and share insights with your team. This review software helps you keep track of your app's reputation and improve ratings across all app stores.

How does AI-powered review management improve my app's reputation?

AppFollow's AI-powered review management reads and answers reviews in any language automatically. It sorts feedback by type and helps automate review replies that match your brand's voice. This review software lets your team focus only on the complex issues. Our customers save around $50,000 a year by using these automated tools. The system helps you spot patterns in feedback, fix problems quickly, and show users you care—all helping you reach higher star ratings on Google Play and the App Store.

Can I use this review management platform to see what users say about competing apps?

Yes! AppFollow's review management platform shows you reviews for your competitors' apps too. This app review management feature helps you spot market trends and opportunities. The AI breaks down what features users like or dislike about other apps, which helps you make better decisions about your online reputation management software. You can get alerts when competitors make changes, track their keywords, and learn from their strategies. All this helps you stay ahead in the app market.

How does AppFollow's review and reputation management software help different teams work together?

AppFollow connects your product and support teams by putting all user feedback in one place. Teams can work better with custom alerts and reports that show what needs attention. The app review management platform works with tools you already use like Slack, Zendesk, Salesforce, and Tableau. This saves teams about 2.7 hours of review analysis every day, speeds up response times, and ensures product updates are based on real user feedback to improve customer experience.

How can AI review management help my app rank higher in Google app stores?

Beyond using online reputation management software for better reviews, AppFollow helps you find the right keywords so users can discover your app on Google. You can track your ranking in real-time, see how well your app store review management efforts work, and get tips to build your app's visibility. The platform also shows which marketing campaigns drive the most positive reviews. The AI review management system, trusted by major companies like Disney, Adobe, and Opera, gives you the tools to stay visible in crowded app stores.