CX in a mobile-first world and brand new AppFollow 8.0
Today, seamless Customer Experience is the key to a thriving business. Your customers want to have a flawless experience no matter what mobile service you provide: movie streaming, banking or shopping. But how to make sure you excel in it?
Join us on September 27th at 4 pm BST/8 am PT for an online conference where we will talk all things CX.
This event will focus on how to develop excellent CX in a mobile-first world and strategies for building a holistic approach to mobile growth and customer engagement excellence. You will hear stories from the industry experts and get an exclusive chance to see new features of our product that will launch your CX to the moon.
During the event you will learn about:
- how to approach CX in a mobile-first world;
- efficient ways of finding gems in user feedback and how to entwine it in your product roadmap;
- community-lead growth for your mobile-first business;
- how to develop holistic approach to your app’s growth strategy and bulletproof it;
4:00 — 4:20 pm BST/8:00 — 8:20 am PDT Opening keynote "CX a the mobile-first world" by Jonny Davies, Head of CX at AppFollow
4:20 — 4:50 pm BST/8:20 — 8:50 AM PDT — “The power of user feedback — discovering hidden gems”, fireside chat with Jeffery King, Community Advocate @ Grindr.
4:55 — 5:25 pm BST/8:55 — 9:25 am PDT— “How to build engaged customer communities”, fireside chat with Exodus.
5:25 — 5:50 pm BST/9:25 — 9:50 am PDT — “Establishing a flawless CX department”, fireside chat with Ana Maria Chelaru, Global Engagement Marketing Manager @ Gameloft.
5:55 — 6:25 pm BST/9:55 — 10:25 am PDT — “Creating & leveraging a 360 degree perspective for growth”, panel discussion with Vadim Lysenko, Head of ASO @Wachanga and Ekaterina Sibirko, ASO Team Lead @G5.
6:30 pm BST/10:30 am PDT — Closing remarks
Join us on September 27th at 4 PM BST/8 AM PT. Save your place here.
Head of ASO at AppFollow
Head of Partner Marketing at AppFollow
Head of Customer Experience at AppFollow
Community Advocate at Grindr
Head of ASO at Wachanga
Ana Maria Chelaru
Global Engagement Marketing Manager at Gameloft
Customer Success Manager at AppFollow
ASO Team Lead at G5
Head of Product at AppFollow