[Recording] Customer Experience: The key to app growth
Making customers happy takes more than just offering good customer service. It’s about finding ways to actually listen to user feedback so that you can achieve long term growth. This webinar explores harnessing user feedback as the voice of CX, why CX is crucial to app growth, and how to provide the best customer experience for your mobile app
Join our experts as they do a comprehensive exploration of :
- 1. Customer experience for mobile apps.
2. User feedback as the voice of customer experience
3. Why focusing CX impacts user acquisition
4. The CX road to user retention
5. How teams must collaborate to provide great CX
6. Delivering high-quality CX at scale
7. Mastering the app lifecycle for your users