Webinar for Customer Support: "How should businesses look at customer experience in the post-pandemic world?"
Businesses are going back to normal — the new normal. How will Customer Support teams help businesses with it? Join us for a webinar with App in the Air and Freshdesk.
We will go through:
- Understanding how customer relations have changed and anticipating how they might change in future;
- Who is the new customer and how has that impacted customer support?
- Where to focus your customer relations efforts for maximum impact;
- How the most affected industry such as Travel has adapted to pandemic;
- Insights from App in the Air on their experiences with customer support during this period and how they plan to return to 'BUA'
Speakers:
Vera Rabkina
Head of Product at AppFollow
Aleksandrs Nosovs
Head of Customer Success and Communications at App in the Air
Utkarsh Awasthi
Head - Customer Marketing, Global Enterprise Business at Freshworks