Webinar for Customer Support:

Webinar for Customer Support: "How should businesses look at customer experience in the post-pandemic world?"

Businesses are going back to normal — the new normal. How will Customer Support teams help businesses with it? Join us for a webinar with App in the Air and Freshdesk. 

We will go through: 

  • Understanding how customer relations have changed and anticipating how they might change in future;
    • Who is the new customer and how has that impacted customer support?
    • Where to focus your customer relations efforts for maximum impact;
      • How the most affected industry such as Travel has adapted to pandemic;
      • Insights from App in the Air on their experiences with customer support during this period and how they plan to return to 'BUA'

Watch here

Speakers:

Vera Rabkina

Vera Rabkina

Head of Product at AppFollow

Aleksandrs Nosovs

Aleksandrs Nosovs

Head of Customer Success and Communications at App in the Air

Utkarsh Awasthi

Utkarsh Awasthi

Head - Customer Marketing, Global Enterprise Business at Freshworks

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