AppFollow 8.4: Product Update

AppFollow's latest product update is here, packed with exciting new features that will help you take...

Ilia Kukharev Apr 05, 2023

A Deep Dive into Reported App Reviews & Deletion Rates: behind the curtain

Store reviews containing offensive or spammy material should not be left untackled. Not only do they...

Dzianis Shalkou Apr 21, 2022

AppFollow’s perspective about the app reply effect on conversion & acquisition rates Games Gathering 2021 Kiev

Dana Pavel, Senior Customer Success Manager at AppFollow, will share the knowledge and insights from...

Anatoly Sharifulin Nov 25, 2021

How to make a customer focused company

Customer focus is about building your around your customers' needs. But what are the benefits of cus...

Anatoly Sharifulin Sep 08, 2021

Flo improves average review response time up to 35% by using auto-tags with AppFollow

Learn how Flo team smartly implemented auto-tags into their workflow

Anatoly Sharifulin Mar 04, 2021

Optus boosts reply rate from 60% to 90% and saves hours of work with auto-tags in AppFollow

Learn how large telecom operator in Australia manages app reviews

Anatoly Sharifulin Feb 05, 2021

6.2: December Product Update

In this last update of 2020, you will find smart views for app reviews that enable quick access to t...

Anatoly Sharifulin Dec 21, 2020

Miro's cross-device product team manages reviews and ASO with AppFollow

Learn how to consolidate reviews from various platforms in one place and experiment with ASO in AppF...

Anatoly Sharifulin Dec 10, 2020

Discord cuts down hours needed for agents to respond to reviews with auto-replies in AppFollow

Learn more about how Discord uses automation in AppFollow

Anatoly Sharifulin Oct 30, 2020

Viber removes 60% of inappropriate app reviews with AppFollow

Learn more how Viber uses Report a concern functionality in the AppFollow

Anatoly Sharifulin Oct 23, 2020

How does PicsArt increase their customer support efficiency with AppFollow and Zendesk

PicsArt’s Team Lead at User Success Team shared with us how they support users in 30 languages acros...

Anatoly Sharifulin Sep 04, 2020

How app reviews can grow your app's LTV and lower CPI

App rating is one of those rare metrics that influence both CAC (CPI) and LTV. User reviews can help...

Anatoly Sharifulin Aug 27, 2020

How Figma wins their customers. Interview with Jason Pearson, Figma's Head of Product Support

When you make it about your customers you win. In the era of high competition, you need to stand ou...

Anatoly Sharifulin Jun 30, 2020

Responding to app store reviews 101: app store review guidelines and where to start

Let’s find out how to master this peculiar way of communication with your app users and form a good ...

Anatoly Sharifulin Jun 08, 2020

Find out how Innovative Connecting gets 850% ROI from using AppFollow

Turbo VPN's road to success with app reviews management.

Anatoly Sharifulin May 06, 2020