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How to automate customer support routine in 2020

How to automate customer support routine in 2020

To keep the support team from doing rote work, sending the same reply over and over, AppFollow is la...

Vera Rabkina
Vera Rabkina
Customer Success in the mobile market: why it matters and how you can nail it

Customer Success in the mobile market: why it matters and how you can nail it

Mobile customer success. Discover why it’s key for reputation management and how to make it work for...

Vera Rabkina
Vera Rabkina
How to respond to negative and positive app reviews

How to respond to negative and positive app reviews

How to respond to the App Store (iPhone) reviews and Google Play (Android) reviews to increase user ...

Anatoly Sharifulin
Anatoly Sharifulin
5 Way to Work Well With App Reviews in 2020

5 Way to Work Well With App Reviews in 2020

What do you do when working with user feedback in app store reviews. How to be more productive with ...

Anatoly Sharifulin
Anatoly Sharifulin
What Is A Mobile Game User Acquisition Strategy?

What Is A Mobile Game User Acquisition Strategy?

How to boost your user acquisition through a strategy of working with user reviews and ratings. Find...

Anatoly Sharifulin
Anatoly Sharifulin
Top 7 challenges of mobile data management and analysis in App Store Connect and Google Play Console

Top 7 challenges of mobile data management and analysis in App Store Connect and Google Play Console

Sooner or later, developers and support agents run into the problem of prioritizing user reviews. We...

Anatoly Sharifulin
Anatoly Sharifulin
Semantic Analysis: the quickest way to identify user-impacting issues

Semantic Analysis: the quickest way to identify user-impacting issues

Brand new tool for both high-level user satisfaction analysis and deep analysis of app reviews. Find...

Anatoly Sharifulin
Anatoly Sharifulin
4.6 April Update

4.6 April Update

ASO Analytics official release; replies to reviews from Telegram; Semantic Analysis reports; auto-ad...

Anatoly Sharifulin
Anatoly Sharifulin
How to increase user loyalty with review responses

How to increase user loyalty with review responses

How to reduce response time while increasing loyalty, attitudes, installs, and revenues when respond...

Anatoly Sharifulin
Anatoly Sharifulin
Gear up your Customer Support team with Freshdesk

Gear up your Customer Support team with Freshdesk

Know your user, talk to your app customers, reply to negative reviews faster without leaving Freshde...

Anatoly Sharifulin
Anatoly Sharifulin

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