Best Amazon Review Management Software: 10 Tools [Price & Features]

Feeling like Amazon is a jungle and you showed up with a butter knife? Same, friend. With thousands of sellers elbowing for the same cart, standing out can get… loud.

First rule of the Amazon arena: earn shoppers’ trust. A rock-solid store rating is your VIP pass, and — spoiler — your sales hinge on it.

That’s where Amazon review management software struts in. It corrals every rating and comment, so you can turn “meh” feedback into five-star moments before they tank your rank.

Need even more firepower? Cue Amazon feedback software. The right tool keeps your response time snappy and your seller score sparkling.

Ready to level up? Dive into the quick guide below and see which tools can nudge your listings higher — without burning through your coffee budget.

Why Should You Use Amazon Review Software?

Imagine this: it’s 2 a.m., you’re half-asleep, and a rogue 1-star review pings your phone. If you don’t catch it, that lone grumble sits there spooking every would-be shopper. With a solid Amazon review tool, though, you’ve basically hired an insomniac assistant — one that jumps on feedback while you’re still dreaming about your morning latte.

1️⃣ Trust = currency. Roughly 94 % of Amazon buyers read reviews before they click “Buy.” Glowing feedback builds confidence; a single salty comment can sink a sale faster than you can say “Prime shipping.” Good review software spots those zingers right away so you can swoop in, fix the issue, and maybe even turn the critic into a fan.

2️⃣ Time is sanity. Patrolling reviews by hand is a timesuck. A smart Amazon feedback tool fires instant alerts, bulk-reply options, and ready-to-tweak templates that still sound personal. Less copy-pasting, more brain space for scaling your brand.

3️⃣ Insights about the target audience you’ll actually use. The best platforms turn raw comments into bite-size intel — trends, repeat gripes, unexpected praise. You’ll know which color everyone loves (or hates) and can feed those nuggets straight into product tweaks and marketing copy.

4️⃣ Stars fuel sales. Bump your rating and conversions can climb 20 % or more. Staying on top of reviews pushes your listing higher in Amazon search, brings in more eyeballs, and — yep — more sales.

Dialed-in Amazon review management keeps your reputation bright, your customers talking, and your revenue arrow pointing up — all without the midnight meltdowns. ????

FeebackExpress — User Review Tool for Sellers

Picture this: an unfailingly polite helper who reminds every customer to leave a few kind words and keeps your star count looking shiny. That’s FeedbackExpress. Tucked inside the wider eDesk family, this bit of Amazon review management software helps rookie sellers and mega-stores alike look wildly organised.

FeedbackExpress UI in action. Image source.

Inside the toolkit: 

• Multilingual templates – so your “gracias” lands just as smoothly as your “merci.”
• Timed replies – schedule follow-ups to pop in right after the delivery hugs arrive.
• Auto-data magic – order IDs, logos, product pics… already stuffed into each message.
• One-tap “flag & nudge” – spot a sketchy review, click once, and Amazon gets the memo.
• Set-and-forget email flows – nurture buyers without sacrificing your Sunday.
• Clear dashboards – trends, spikes, and hidden-gem feedback, all in plain sight.
• Snappy surveys – grab extra intel when stars alone don’t spill the tea.

The interface feels more like chatting with a mate than mastering flight controls. New sellers ramp up fast; high-volume shops finally breathe between pings. In other words, it’s a brain-space saver — scale without the firefighting.

Need Amazon feedback software that drops straight into your current routine? FeedbackExpress slots in neatly.

Pricing

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Free trial: 14 days — plenty of time to see if those stars start twinkling brighter.

Plans: €109 – €359/month. Higher tiers = bigger email limits and more support channels.

FeedbackExpress is the always-awake concierge for your store’s reputation — minus the late-night caffeine shakes. ????

xSellco Feedback Amazon Review Management Software

This piece of Amazon feedback management software turns review mayhem into something you can handle in a single coffee break — even if you’re selling in half a dozen Amazon marketplaces at once.

xSellco’s Feedback dashboard feature screenshot — courtesy of eDesk Help Center. Image source. 

Why it feels a bit like having cheat-codes: 

• More marketplaces, no sneaky fees – spin up additional regions without paying an “expansion tax.”
• Plug-and-play integrations – eBay, Trustpilot, and friends all feed into one neat dashboard.
• A/B email testing – run two subject lines, keep the one that wins. Simple.
• Smart sending windows – queue messages to land right after the parcel’s on the doorstep.
• Instant alerts – get a gentle nudge the second a 1-star review appears, so you can jump in fast.

The dashboard feels more like WhatsApp than a flight deck, so even first-time Amazon sellers find their way around in minutes. Once it’s in your workflow, this Amazon feedback tool shaves hours off the repetitive stuff — bulk follow-ups, promo sequences, all that jazz.

Running several brands? xSellco turns into a mini command center for Amazon product review management, keeping ratings tidy and every customer answered, no matter how many storefronts you juggle.

Pricing 

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Free trial: 14 days. Kick the tires, no strings.

Paid plans: €39 – €154 per month (annual billing). Pricier tiers unlock heavier automation, more support channels, and bigger email limits — perfect once orders start snowballing.

xSellco Feedback is the polite, never-sleeping assistant who sends thank-you notes on time and taps you on the shoulder before any customer meltdown hits Twitter. ????

Feedback Genius Amazon Review Tool 

Picture you’re juggling FBA restocks, ad bids, and — boom — another customer ping pops up. Feedback Genius (part of SellerLabs) steps in like a well-trained assistant, automating the back-and-forth so you can breathe. 

This bit of Amazon feedback software lets you drop images, PDFs, even a snazzy signature into every follow-up, which quietly lifts conversion rates without you hovering over “Send.”

What’s in the toolkit:

• Email automation Schedule perfectly timed nudges using flexible templates.
• Review + feedback requests Ask for product love (or constructive truth bombs) in one click.
• Custom notifications Get a heads-up the second a shopper leaves a comment worth your attention.
• A/B email testing Run two subject lines, crown a winner, repeat.
  
  

An example of Feedback Genius’s template gallery, courtesy of SellerLabs PRO Walkthrough on Youtube.

Users love how this feedback software for Amazon trims hours off repetitive outreach. Yes, the interface could use a makeover, but most sellers agree the automation juice is worth the squeeze — especially when ratings and response times both climb.

Pricing 

Free trial: 30 days — plenty of runway to see if it moves the review needle.

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Tiered plans start at $49/month (annual billing) and scale up to $799/month as your 3P sales climb. Go big and you’ll unlock extra support channels — and even a dedicated account manager on the Enterprise tier.
If you’re hunting for the best Amazon feedback software to keep customer comms humming while you focus on growth, Feedback Genius deserves a test-drive. ????

Jungle Scout — Amazon Feedback Software

Jungle Scout is more than just Amazon product review software, it blends smart automations with pro tips, so you’re not only chasing five-star feedback — you’re scaling an entire FBA empire.

Jungle Scout’s interface, courtesy of Jungle Scout’s product tour

Why sellers keep it pinned in their bookmarks

• Email campaigns on autopilot – schedule, customize, and let the love notes fly while you sleep.
• A/B test those emails – pit two subject lines against each other and let the winner earn its keep.
• At-a-glance dashboards – clean stats to see what’s humming (and what needs a tweak).
• Keyword generator – surface phrases buyers actually type, then watch your visibility climb.
• Competitor snapshots – spy the market, stay three steps ahead.
• Supplier search – hunt reliable manufacturers without falling into Alibaba rabbit holes.
• Chrome extension – instant data while you scroll listings — no extra tabs, no fuss.

Customers rave about the slick interface, the punchy Amazon review management tools, and the quick-draw support team that actually knows FBA inside out. It’s like having a growth hacker in your back pocket.

Pricing:

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No free trial, but every plan carries a 7-day, “no-questions-asked” money-back promise.

Tiers from $49 to $399/month. Higher plans unlock beefier automation, bigger limits, and extra user seats for your growing squad.

Jungle Scout isn’t just another Amazon feedback tool — it’s the co-pilot that helps you nab better reviews, smarter keywords, and bigger wins without burning out. ????

BQool Feedback Central Tools for Amazon Product Reviews

If answering reviews and chasing feedback has you ready to frisbee your laptop out the window, let me introduce BQool Feedback Central. This clever slice of Amazon product review software runs on just-enough AI to keep your inbox calm and your pulse steady.

Why it’s smarter than it looks:

• Automatic “thanks” and fixes – the bot replies while you enjoy an actual hot latte.
• Hands-free feedback nudges – shoppers get a gentle prompt without you lifting a finger.
• Dashboards that speak human – quick glance, know what’s winning and what’s wobbling.
• One-and-done templates – set rules for FBA and FBM orders once, then forget about them.
• Delivery-timed messages – emails land when the parcel does (chef’s-kiss timing).
• Searchable email history – need that convo from last month? Two clicks, found.
• Built-in VAT invoices – perfect if you ship to the EU and hate extra paperwork.
  
  

Sellers love the clean interface and lightning-fast support, making it a favourite for straightforward Amazon review management without the drama.

Pricing

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Free trial: 14 days – plenty of time to watch a few five-star wins roll in.

Plans: $50 to $500 per month (billed annually). Higher tiers mean more emails, ASINs, and channels as your store gets busy.

BQool Feedback Central is that tireless teammate who tackles feedback, dishes up smart tips, and quietly boosts your star rating — so you can get back to growing the business instead of firefighting your inbox.

Sellics — Comprehensive Feedback Management Tool

Sellics is an all-in-one lifesaver. It keeps an eye on every review, gives you a nudge when something spicy pops up, and even tweaks your ads — all from one super-tidy dashboard.

Why I swear by it

• Ping-me-now review alerts – the second a shopper drops a comment, you’re there with a quick “Thanks!” before it snowballs.
• Set-and-forget email nudges – gentle follow-ups that stack five-star love while you sleep.
• Keyword rank tracker – see where you stand (and climb) without playing refresh roulette.
• One-glance cockpit – sales, stock, reviews… everything in one view, no spreadsheet gymnastics.
• PPC autopilot – wring more ROI from ads while your competition is still copy-pasting.

Sellers rave about Sellics’ clean layout and how smoothly its Amazon feedback management tools slide into their day — less admin, more five-star confetti.

Pricing 

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14-day free test drive — plenty of time to watch your ratings inch upward. Plans start at $49/month; higher tiers unlock deeper data and VIP support once your store hits sprint speed.
Sellics is that mini growth hacker in your pocket — fielding reviews, boosting keywords, and polishing ads — so you can dream up the next bestseller (and maybe enjoy a real lunch break). 

AMZFinder — Review and Feedback Automation Tool

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If replying to reviews all day has your wrists begging for mercy, hand the job to AMZFinder. This neat little Amazon feedback tool turns follow-ups into a “set-it-and-forget-it” routine, so your overcrowded inbox finally chills out.

Why it earns a browser bookmark:

• Auto-emails that feel personal – drop your order details into ready-made templates and send thank-yous in seconds.
• “Uh-oh” alerts for bad reviews – get a nudge the moment someone vents, so you can fix things before they snowball.
• ASIN-level focus – jump straight to the product that needs love and protect those star averages.
• Multilingual templates – talk to buyers in their own language without opening Google Translate.
• Automatic VAT invoices – EU customers get the right paperwork, you skip the spreadsheet grind.

People rave about how simple AMZFinder is: bulk automation, no fluff, just faster feedback and happier shoppers.

Pricing:

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Free trial: 30 days — plenty of time to see your review stress shrink. Paid plans: start at $19/month; higher tiers lift your email limits and add extra support for growing stores.
AMZFinder is the dependable buddy who sends polite thank-you notes, spots trouble early, and frees you up to grow your Amazon business — no midnight caffeine required. 

Helium 10 Amazon Product Review Software

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Imagine one dashboard that polishes your reviews, hunts new keywords, and keeps tabs on that competitor who keeps copy-cating your listing photos. That’s Helium 10. This slice of Amazon product review software mixes friendly automations with wicked-smart data, so you spend less time clicking around and more time watching orders roll in.

Features:

• Review radar — the instant a shopper leaves feedback, Helium 10 pings you. Cue a quick high-five for the happy campers or a calm fix-it note for the grumblers.
• Follow-up on autopilot — write a short email sequence once; the tool nudges buyers for reviews while you snooze.
• Keyword wizardry — dig up high-intent phrases, drop them into your listing, and track your rank like a proud stage mom.
• Competitor X-ray — peek at rival reviews, spot the gaps, and slide your product into that sweet, unclaimed space.
• Inventory & price alerts — real-time “heads-up” when stock dips or a price war brews, so nothing blindsides you at checkout.

Sellers rave about the deep data insights and “set-it-and-forget-it” vibe — everything from Amazon review management to PPC tweaks just… flows.

Pricing

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Free plan: dip a toe without dropping a dime.

Paid tiers: start at $29/month and scale up if you need PPC tools, advanced inventory tracking, or extra seats for that growing team.
Helium 10 is the Swiss-army sidekick that keeps your reviews shining, your keywords climbing, and your Amazon game one step ahead — without the 3 a.m. caffeine crash. 

FAQs On Amazon Review Tools 

What are Amazon review tools, and why should I use them?

Think of them as your backstage crew. They scoop up every review, fire off polite “Hey, mind sharing feedback?” emails, and hand you a tidy dashboard that shows whether shoppers are cheering or side-eyeing your listing. Less spreadsheet chaos, more insight — and happier customers.

Can Amazon review tools improve my product’s ranking?

Indirectly, yes. More fresh, positive reviews + faster replies = higher star ratings. Amazon’s algorithm loves that combo, so your product nudges up the search results without you breaking a sweat.

Are Amazon review tools compliant with Amazon’s policies?

The good ones are. Stick to tools that follow Amazon’s rulebook — no gift cards, no “leave us five stars and we’ll love you forever” tricks. Keep requests neutral and you’ll stay on the nice list.

Can I use Amazon review tools to respond to negative reviews automatically?

You can. Most tools fire off a quick, polite first response. Pro tip: follow up personally once you’ve read the review. A human touch turns a frown into a fan faster than any canned reply.

Do Amazon review tools help with managing reviews across multiple marketplaces?

Absolutely. Platforms like FeedbackFive or xSellco pull comments from Amazon US, UK, EU — wherever you sell — into one dashboard. No more hopping between accounts at 2 a.m.

What types of automation do Amazon review tools offer?

• Automated “thanks for buying — mind leaving a review?” emails
• Instant pings the moment new feedback lands
• Auto-tagging to sort reviews by keywords or star rating

Automation = fewer mind-numbing tasks and more time for strategy.

How much do Amazon review tools typically cost?

Expect entry plans around $30–$50/month. Need heavier features — bulk emails, deeper analytics, multiple marketplaces? Budget $100–$500/month. Most tools offer a free trial, so you can kick the tires first.

What are some popular Amazon review tools?

• FeedbackFive – high-volume email blasts & sharp monitoring.
• xSellco – super-clean interface with smart automations.
• AppFollow – perfect if you juggle app reviews alongside Amazon feedback.
• Jungle Scout – blends review management with keyword and product-research muscle.

Line them up with your goals, take the free trials for a spin, and pick the one that feels like it “gets” your business.

Read also: 

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Crack App Analytics: Expert Guide to Win the App Store Game in 2025

Guide to App Store Analytics: Find the Data, Follow the Clues, Grow

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