Monitor Amazon user feedback for your products and apps

The leading Amazon Review Tools for those,
selling products on Amazon or promoting apps on Amazon appstore.

discord flo joom wrike wargaming bitmango

Optimize your workflow with product reviews to spend more time selling

Optimize your workflow with product reviews to spend more time selling

 

Secure your products from appearing in multiple resellers listings.

Have control over the selling of your products on Amazon by the third party to protect your brand reputation.

Giving credit to user feedback on the company improves your FBA – fulfillment by Amazon.

Prioritize questions & reviews

Prioritize questions & reviews
Arrange what types of questions are critical to answer first – addressed to you as a Seller or about products.

Make sure all questions affecting your brand name answered duly and in time.

Reply to urgent questions first to build trust and credibility.

Improve mobile app visibility & customer support on Amazon appstore

Improve mobile app visibility & customer support on Amazon appstore

 

Work with customer reviews to fortify the organic growth of your app and gain more stars.

Fixing user questions increases the number of positive reviews and drives app visibility to the top – this is how Amazon appstore algorithm works.

Positive featured reviews is a crucial point in decision-making regarding downloading your app.

Optimize your budget and resources with AppFollow tools

Increase ROI by 850% on average from using AppFollow for reviews management

Save time for the customer support department – 4h/day on average

Reduce first response time to app questions and reviews by 50% on average

Pricing

wave   Free plan
$ 0 /mo
A good way to start
ok   Premium plans
From   $ 23 /mo
Start free 10-day trial
hands   Enterprise plan
Custom price
For large and enterprises
Talk to Sales
wave   Free plan
$0   /mo
A good way to start
Get Started
ok   Premium plans
From $23   /mo
Start free 10-day trial
Choose a Plan
raised_hands   Enterprise plan
Custom price
For large and enterprises
Talk to Sales Learn more  

Prices are per month for the annual subscription period.

Compare our plans

When we started replying to reviews from the app stores, only one agent was responding from App Store Connect and Google Play Console. We soon realized that it’s unrealistic to speed up the response time with this setup, and we switched to the Zendesk app by AppFollow. Since then we’ve grown our support team to 40 agents and can cover reviews from all the app stores right in Zendesk.

Yaroslav Demidyuk Operations Manager at Wargaming

AppFollow’s tools are effective at saving time! It only took three days to increase the number of processed reviews by 2.3 times. We were able to reduce the number of mouse clicks and now have more time to work with critical feedback: updated and featured reviews.

Kim Bokyung Customer Support Manager at Bitmango
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Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich Customer Support Manager at Discord

Flexible tool that meets the needs of ASO, Product, and Support. I think it's great that AppFollow combines different areas of your app, so that different teams can share a single tool and data.

Catherine Sibirko ASO Expert at Flo

Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.

Ekaterina Savelieva Head of Support at Joom
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The best tool for tracking and responding to reviews. AppFollow makes it far easier to track what customers think about your mobile apps and leave as reviews. We quickly track reviews on our product and answer users to help to resolve their issues. We love a very personal approach from the AppFollow team - all our requirements were 100% fulfilled.

Anatoly Sibatov Manager Customer Support at Wrike

AppFollow helps us to interact with customers in a faster, easier and simpler way comparing to store consoles. After 6 months of using the platform, we’ve seen a great success with estimated ROI of 850%.

Ashley Yap Customer Service Manager at Turbo VPN
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We’ve been using AppFollow for 3 years now and love it for the App Store/Play Store integration into Help Scout. As a company, we value our customers feedback and being able to reply to reviews directly from Help Scout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.

Meagan Allers Customer Success at Marco Polo

Monitor user feedback for your apps and products