Have control over your product reputation and sales by analyzing your customers’ reviews. Monitor what they say about the products of your competitors, what issues there are, and what they like or dislike the most.
Uncovers how customers feel about your products and what sentiment they use (positive, negative, or neutral) in their reviews. Versatile filters will help you identify a crucial set of words at a glance and instantly improve your product perception.
Reply to reviews on your Amazon products the second they appear. Set up an integration with Zendesk, Freshdesk, Intercom or any other help desk to reply to the reviews from there.
Analyze reviews by product, country, language, date, ratings, tags, author, or a specific word. You can also filter the newest or oldest, negative or positive, short or long, liked or disliked reviews.
Choose what reviews to receive — negative, positive or all — the moment they were left, daily, weekly or monthly. Receive them where is best for you — as messages or reports in Slack and email.
”AppFollow is an amazing service and has a wonderful team! Their tools have allowed us to greatly streamline our app review management workflow and give us much greater visibility into overall customer sentiment.”
”Absolutely love AppFollow. This is exactly what I needed to take our customer service to the next level. The sheer number of integrations that they already have available is impressive.”
”AppFollow allows us to stay connected to our customers. Feedback from users all around the world is automatically translated and pushed to our Slack channel, for easy sharing with all team members.”
”We support 300+ apps and it was very important to find a convenient way to work with reviews and support our users. AppFollow is great in these terms. Considering how many apps we have to serve, Slack alerts is a killer feature.”
”We use AppFollow to track our app rankings and keyword positions in App Store and Google Play. The service is just great and I like the option to automate all the reports and send them to our Slack channels.”
”AppFollow makes my life easier providing system to manage team of specialist responsible for app reviews. It's Slack integration keeps me up to date without hassle.”
”AppFollow was the first ASO service that really fulfilled my needs as an ASO specialist. I'm always eagering about their new cool features!”
”AppFollow is a very useful service for us. It helps to simplify and automate the work with keywords and reviews. It helps to track the ASO strategy of our competitors.”
Keep control over your product reputation with AppFollow
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