Cut costs by up to $50k per year
with the power of AI and automation.
Boost your app rating, improve CSAT,
and achieve a 100% response rate—all while reducing expenses.
Identify and respond to user feedback in seconds to keep your users satisfied.
How Can Our Review Management Platform Drive Your Success?
Automated Replies to App Reviews
Leverage AI to reply to app reviews efficiently.
Define criteria for automated responses based on your review management strategy to automatically handle reviews, while keeping manual control over more complex ones.
Actionable User Feedback Insights
Automatically group reviews by topic and uncover what users are requesting
with our AI-powered Review Summary, saving you time on analysis.
Alerts & Anomaly Detection
Set up custom alerts based on review content to notify relevant teams about UX issues, bugs, or marketing opportunities. Receive immediate notifications if there's a spike in negative reviews.
Try now for free
Comprehensive Reporting
Track your team's performance and key metrics with a centralized dashboard.
Effortlessly export reports for presentations or share insights with stakeholders.
Competitor Comparison & Benchmarking
Stay ahead by analyzing competitors' review sentiment, feature requests, and bug reports.
Align your roadmap with market trends and set KPIs that help you outpace the competition.
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Seamless Integration with Major App Stores
No need to pick and choose—gather feedback from App Store, Google Play, Amazon, Huawei, Samsung Galaxy Store, and Microsoft Store.
Manage it all through integrations with Salesforce, Zendesk, Slack, Tableau, and more.
"80% of Standard Bank's reviews are auto-responded to. This means that within seconds, customers can get a response with which they can self-service. 20% of those cases that could not self-service are able to be contacted by an agent who assists them.
After the usage of automation, we saw a 646% growth in positive engagement."
"Since implementing automation tools, we can now tackle 35% to 50% of reviews.
And our response time has decreased by more than 10 times."
Nkoebe Motlhajoa, Social Media Manager at Standard Bank
Try Automation now
AI is reshaping the world of investing, enabling us to deliver better tools and a more personalized experience. It allows us to analyze feedback in real-time so we can continually optimize our offering.
Hanan Mishurin
Digital Platforms Team Lead at eToro
As a mobile games publisher managing over 100 games across app stores, AppFollow has changed the way we engage with our players. Their AI-powered review reply automation has streamlined the process of managing thousands of player reviews, saving us significant time while ensuring fast, high-quality engagement with our community.
Ofer Regev
Product Manager at Supersonic/Unity
The AI-generated replies and one-click improvements in AppFollow have impressed our agents a lot. They surely appreciate the function, as it allows them to work more efficiently and handle a greater number of tickets in their allocated time.
Miyuki Barsk
Mobile Products Customer Support Lead at Opera
We’ve seen a 24% reduction in time spent on repetitive tasks since integrating AI into our user communication flow. Automated responses and faster feedback analysis have improved both efficiency and personalization.
Customer Support Team
G5 Entertainment
