Reputation Management Software for Mobile Apps

  • Cut time spent on replying
    to your customers
  • Track bugs, complaints
    and feature requests
  • Improve your app reputation
  • Fix users' issues faster

Track user feedback from

and reply to it in

Increase mobile user satisfaction
with our
Reply-to-Reviews Tool

Receive all reviews that matter to AppFollow dashboard or integrate app reviews
with Slack, Zendesk, Helpshift, Salesforce or other service you use.

Be aware when your users are not satisfied and <b>get an instant notification</b> about a query.

Get instant reviews alerts

Be aware when your users are not satisfied and get an instant notification about a query.

Receive updates of the reviews to see if users became happier and how it <b>affected your app rating</b>

Track reviews changes

Receive updates of the reviews to see if users became happier and how it affected your app rating

<b>Reply to iOS and Android reviews</b> in the dashboard or one of 30 more integrations without any redirection to app stores.

Respond to reviews in
one click

Reply to iOS and Android reviews in the dashboard or one of 30 more integrations without any redirection to app stores.

Assign reviews to the right team <b>with one click</b> so they can support your app users faster.

Work with reviews in your
help desk

Assign reviews to the right team with one click so they can support your app users faster.

<b>Auto-translate reviews</b> from 31 languages directly in your dashboard

Automatically translate
each review

Auto-translate reviews from 31 languages directly in your dashboard

Help users <b>fix their issues</b>: questions about the services, bugs and other queries

Filter each review by
a bug or an issue

Help users fix their issues: questions about the services, bugs and other queries

Fix user pain and <b>make them return</b> to your app more often

Increase user retention

Fix user pain and make them return to your app more often

<b>Track how many issues were fixed,</b> replies sent and speed of each reply

Monitor your efficiency

Track how many issues were fixed, replies sent and speed of each reply

<b>Analyse the most used words</b> and their semantics to identify the overall mood of your users

Analyse review semantics

Analyse the most used words and their semantics to identify the overall mood of your users

Features Features Features

What else?

Track semantic, the most used words,
reviews timeline and your
competitors reviews and apps.
See what reviews
they are getting
and how happy users are with their apps or games and
adjust your strategy.

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Who is it for?

  • For Customer Support Agents to receive mobile user reviews and react in seconds right in their help desk service.
  • For Customer Support Managers to track their team performance, overall user mood and requests with AppFollow.
  • For product managers, developers,
    marketers
    — all your
    teammates will stay in the know
    with AppFollow.

Make Your App Customers Happy with AppFollow

Happy

Pricing

wave   Free plan
$ 0 /mo
A good way to start
Get Started
ok   Premium plans
From   $ 29 /mo
For small teams
Start Free Trial
hands   Enterprise plan
Custom price
For medium and big teams
Contact us
wave   Free plan
$0   /mo
A good way to start
Get Started Learn more  
ok   Premium plans
From $29   /mo
For small teams
Start Free Trial Learn more  
raised_hands   Enterprise plan
Custom price
For medium and big teams
Contact us Learn more  

For all plans

Support app stores:
Convenient email reports:
Daily / Weekly / Monthly