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Trusted By The Game Industry Leaders

When we started replying to reviews from the app stores, only one agent was responding from App Store Connect and Google Play Console. We soon realized that it’s unrealistic to speed up the response time with this setup, and we switched to the Zendesk app by AppFollow. Since then we’ve grown our support team to 40 agents and can cover reviews from all the app stores right in Zendesk.

Yaroslav Demidyuk Operations Manager at Wargaming

AppFollow’s tools are effective at saving time! It only took three days to increase the number of processed reviews by 2.3 times. We were able to reduce the number of mouse clicks and now have more time to work with critical feedback: updated and featured reviews.

Kim Bokyung Customer Support Manager at Bitmango
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Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich Customer Support Manager at Discord

Flexible tool that meets the needs of ASO, Product, and Support. I think it's great that AppFollow combines different areas of your app, so that different teams can share a single tool and data.

Catherine Sibirko ASO Expert at Flo

Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.

Ekaterina Savelieva Head of Support at Joom
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The best tool for tracking and responding to reviews. AppFollow makes it far easier to track what customers think about your mobile apps and leave as reviews. We quickly track reviews on our product and answer users to help to resolve their issues. We love a very personal approach from the AppFollow team - all our requirements were 100% fulfilled.

Anatoly Sibatov Manager Customer Support at Wrike

AppFollow helps us to interact with customers in a faster, easier and simpler way comparing to store consoles. After 6 months of using the platform, we’ve seen a great success with estimated ROI of 850%.

Ashley Yap Customer Service Manager at Turbo VPN
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We’ve been using AppFollow for 3 years now and love it for the App Store/Play Store integration into Help Scout. As a company, we value our customers feedback and being able to reply to reviews directly from Help Scout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.

Meagan Allers Customer Success at Marco Polo

Reach Top Charts and increase your game's organic installs by improving ASO

find

Find keywords that work the best for you. Get keyword suggestions and quality scores for each keyword.

be-notified

Be notified when you or your competitor gets featured in App Store or becomes the Game of the Day, one day in advance.

analyze

Analyze competitors ’ keywords and their ASO strategy to become better.

benchmark

Benchmark your ASO strategy against industry leaders.

preview

Preview your game page in the App Store before publishing it.

compare_apps keyword_research reviews summary
Analyze apps from 5 major stores
Track keywords performance for each app
Receive reviews and analyze them by app, version, stars, reply to them right in the dashboard
Monitor overall user mood with Semantic analysis

Save time by tracking mobile game analytics from the major app stores in one place

get

Get user reviews from Alpha and Beta versions of your game in Slack.

track

Analyze your game’s sales with an automated Sales Report sent to your Slack or email.

recieve

Receive reports about Top Charts rankings, keywords, reviews, rating changes and featured breakdown in Slack and email.

monitor

Monitor user’s reaction to your competitor’s games and adjust your road map accordingly.

monitor-and-analyze

Monitor and analyze user’s reaction when launching new features worldwide.

Track each mobile game review to increase your user retention rate

recieve

Receive reviews that matter: all, only positive, or only negative ones. You won’t miss bugs or feature requests anymore.

reply

Reply to app reviews immediately from Slack, Zendesk, Helpshift, Discord. Don’t leave the services you love.

collect

Collect, analyze and manage user reviews from any country in any language: we translate them automatically.

fix

Filter reviews to fix your user’s pain faster: sort and export reviews by game, country, rating or likes, and create custom tags.

get

Track app reviews historical changes: see when your users changed their reviews or ratings or deleted it.

use

Use reviews analytics & semantic analysis to have a full picture of your players’ mood and analyze issues in bulk.

Pricing

wave   Free plan
$ 0 /mo
A good way to start
ok   Premium plans
From   $ 55 /mo
Start free 10-day trial
hands   Enterprise plan
Custom price
For large and enterprises
Talk to Sales
wave   Free plan
$0   /mo
A good way to start
Get Started
ok   Premium plans
From $55   /mo
Start free 10-day trial
Choose a Plan
raised_hands   Enterprise plan
Custom price
For large and enterprises
Talk to Sales Learn more  

Prices are per month for the annual subscription period.

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Boost Your Game Growth With AppFollow