AI APP REVIEW MANAGEMENT SOFTWARE FOR MOBILE TEAMS

Manage app reviews with ease

Your reviews arrive faster than anyone can read them, across every store and language you ship in. AppFollow puts them in one queue, hands the repetitive replies to AI, and shows whether the reply moved the rating

Manage app reviews with ease
Improve reply rate

Improve reply rate

Boost your response rate with customizable rules for automated responses.
Maximize productivity

Maximize productivity

Leverage AI capabilities to find and highlight insights in reviews from 5 app stores. Automate manual work in 2 clicks.
Increase app rating

Increase app rating

Immediately react to critical reviews with custom alerts and tags.
Faster fix —> higher user satisfaction —> better app rating.

What can our AI Review Management Tools do for you?

Reply to app reviews

Reply to app reviews, simply

Let AppFollow AI handle your review responses autonomously with personalized replies in any language while maintaining your brand's tone.

Categorize reviews with custom tags

Categorize reviews with
custom tags

Create your own rules to automatically categorize app reviews based on filters like user sentiment, keywords, low/high app ratings, and all other types of user feedback.

Set up alert systems based upon the content of the review to notify the appropriate team members for UX/Bugs, Marketing, or Product.

Highlight key feedback with AI Summaries

Highlight key feedback with AI Summaries

Gain an actionable overview of large volumes of reviews with our AI Review Summaries tool.

This tool completely summarizes each of the semantic categories of your reviews so you can easily drill down into specific insights. With just one click.

ROKU testimonial

"AppFollow does a really good job of helping integrate manual and automated efforts. The automation - specifically the tags - brings to attention things that wouldn't otherwise be spotted if analysis of the feedback was being done manually.

Since implementing automation tools, we can now tackle 35% to 50% of reviews. And our response time has decreased by more than 10 times."
Rebecca Kish, Reviews Specialist at ROKU

What else can AppFollow do for your app review management?

Automate workflows

Automate workflows

Automate tagging, responding, translating and reporting of malicious reviews to focus on more important tasks.

Our fully customizable system adapts to even the most unique requirements.

Evaluate Team's Performance

Evaluate Team's Performance

Monitor your team's performance and KPIs through a centralized dashboard.

Export data with key results for presentations or share insights with stakeholders effortlessly.

Compare and benchmark

Compare and benchmark

Keep an eye on competitors by analyzing their review sentiment, feature requests, bug reports and more to adjust your roadmap.

Set KPIs based on market trends and insights.

Connect your tools

Connect your tools for
ultimate convenience

Leverage powerful integrations & APIs to improve collaboration and drive faster growth.

Send alerts in the services you already use

Receive alerts directly within your preferred tools, notifying you of review spikes or critical feedback as soon as they appear in app stores.

We've seen a 24% reduction in time spent on repetitive tasks since integrating AI into our user communication flow. Automated responses and faster feedback analysis have improved both efficiency and personalization.
Customer Support Team G5 Entertainment
As a mobile games publisher managing over 100 games across app stores, AppFollow has changed the way we engage with our players. Their AI-powered review reply automation has streamlined the process of managing thousands of player reviews, saving us significant time while ensuring fast, high-quality engagement with our community.
Ofer Regev Product Manager at Supersonic/Unity
The AI-generated replies and one-click improvements in AppFollow have impressed our agents a lot. They surely appreciate the function, as it allows them to work more efficiently and handle a greater number of tickets in their allocated time.
Miyuki Barsk Mobile Products Customer Support Lead at Opera
AI is reshaping the world of investing, enabling us to deliver better tools and a more personalized experience. It allows us to analyze feedback in real-time so we can continually optimize our offering.
Hanan Mishurin Digital Platforms Team Lead at eToro