AppFollow is the only service that automates review management and builds rapport with millions of users
Respond to all app reviews in one place
Aggregate reviews from any store and reply to them in a tool specifically designed for app reviews.
Integrate with the services you already use: Zendesk, Slack, Salesforce, API, and 20 more.
Automate review processing
Create templates and custom rules to reply to reviews automatically at scale.
Track issues specific to your business and classify user feedback with minimal effort.
Gain insights with our ML solution
Instantly extract critical user feedback to take timely actions.
Identify competitors’ pain points to adjust your product roadmap.
We’ve seen a 24% reduction in time spent on repetitive tasks since integrating AI into our user communication flow. Automated responses and faster feedback analysis have improved both efficiency and personalization.
Customer Support Team
G5 Entertainment
As a mobile games publisher managing over 100 games across app stores, AppFollow has changed the way we engage with our players. Their AI-powered review reply automation has streamlined the process of managing thousands of player reviews, saving us significant time while ensuring fast, high-quality engagement with our community.
Ofer Regev
Product Manager at Supersonic/Unity
The AI-generated replies and one-click improvements in AppFollow have impressed our agents a lot. They surely appreciate the function, as it allows them to work more efficiently and handle a greater number of tickets in their allocated time.
Miyuki Barsk
Mobile Products Customer Support Lead at Opera
AI is reshaping the world of investing, enabling us to deliver better tools and a more personalized experience. It allows us to analyze feedback in real-time so we can continually optimize our offering.
Hanan Mishurin
Digital Platforms Team Lead at eToro
In the streaming space, user expectations evolve as fast as content trends. What worked yesterday might spark complaints today. AppFollow helps us stay ahead by surfacing sentiment shifts in real time, allowing us to adapt before small issues become unsubscribe-worthy.
Natalia Numa
Product Success Manager at NBCUniversal
You will benefit from AppFollow if
you struggle to process your current volume of reviews manually;
you need to streamline review management for multiple apps and platforms;
you need to share customer feedback insights across product, marketing, and support teams;
you are looking for ways to hit your customer service KPIs: Avg. Response Time, CSAT, Ticket Handle Time, Reply Effect on Rating;
you wish to integrate mobile review management in your current support workflow.
* Comparison data is based on the analysis made in Q3, 2020
Automate review management with AppFollow today
The ultimate platform to help your product thrive in the mobile market
Elevate your review management strategy. Communicate with users from a single place. Gain actionable product insights. Improve visibility and increase organic growth. Track key metrics. Stay ahead of the competition. Be the first to know about mobile trends and market changes.
Trusted by 100,000+ product teams worldwide
Contact us ✉️
The ultimate platform to help your product thrive in the mobile market
Elevate your review management strategy. Communicate with users from a single place. Gain actionable product insights. Improve visibility and increase organic growth. Track key metrics. Stay ahead of the competition. Be the first to know about mobile trends and market changes.