Increase the number of impressions per week by 5 times on average
Grow the number of organic installs by 490% on average
Boost conversion rate to installs by 11% on average
We also provide professional help with app store optimization.
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How to improve your App Store Optimization localization strategy and go-to-market strategy if you don't know Arabic or Japanese? Here is a guide to keyword translation and how to use it in your app localization.
What important app metrics need to measure? A complete guide how to measure your effort to app store
The art of ASO is the pursuit of a balance between a search query's popularity and difficulty. To help you get more organic traffic, we're introducing Keyword Difficulty and Keyword Positioning Map.
When we started replying to gamers’ feedback from the app stores, only one agent had access to App Store Connect and Google Play Console. We soon realized that it was not adequate in speeding up the response time. We switched to the Zendesk app by AppFollow and have been using it for about a year. Since then we’ve grown our support team to 40 agents and are able to cover all the feedback including the app stores. It’s great to get everything we need in Zendesk.
Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.
Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.
Literally the best tool for tracking users’ post and responding to your users. AppFollow makes it far easier to track what your customers think about your product and leave as reviews in e.g. Apple Store. We can quickly track users’ reviews on our product and answer them helping to solve their issues. Also we liked the very personal attitude since our individual requirement were 100% fulfilled (like SSO).
We’ve been using App Follow for 3 years now and love it for the App Store/Play Store integration into HelpScout. As a company, we value our customers feedback and being able to reply to reviews directly from HelpScout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.
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When you make it about your customers you win. In the era of high competition, you need to stand out and make your brand memorable, likeable and maintaining a personal approach. Figma's Head of Product Support shared how they do it.
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