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将App评论与Zendesk整合

使用与App评论整合的AppFollow,直接回复Zendesk中的评论。涵盖最受欢迎的应用商店 - 应用商店、Google Play、Microsoft Store、Mac App Store和Amazon Store。

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如果您的用户感到不快,就立即通知提醒您

选择评分,以及您希望收到的评论长度,便于您随时了解用户的想法。

提高用户忠诚度

立即回复评论。现在回复评论将仅需要几秒的时间 - 无需切换至另一个选项或搜索所需的评论。就跟1-2-3一样简单!
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翻译任何语言的评论

即使不会多种语言也没关系,我们会将所有的评论翻译成您理解的语言。您可以选择高级帐户中的自动翻译或免费账户中的人工翻译。

全力以赴让用户满意,而不必费力地去理解他们写下的内容。

一站式查看所有报告

一站式查看所有报告
节省您日常的工作时间。
监控团队的效率,所有评论是否都已得到关注,以及问题是否也已得到解决,所有这些工作一站式完成。
此外,将您的app收到的所有评论导入您的Zendesk帐户,并查看每一个用户的问题是否已经得到解决,以及相应的评论是否已经完成更新。
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有在亚马逊上销售?
同时跟踪您的货物!

只需将亚马逊的产品添加到您的帐户,就可以直接在您的Zendesk帐户中跟踪并分析他们的评分、评价和销售。非常方便,不是吗?

产品定价

wave   免费计划
美元 0 /月
一个很好的开始
ok   高级计划
来自   美元 55 /月
免费注册
hands   企业计划
自定义价格
针对中型和大型团队
联系我们
wave   免费计划
美元0   /月
一个很好的开始
开始
ok   高级计划
来自 美元55   /月
免费注册
选择一个计划
raised_hands   企业计划
自定义价格
针对中型和大型团队
联系我们 了解更多 

Prices are per month for the annual subscription period.

比较我们的计划

When we started replying to reviews from the app stores, only one agent was responding from App Store Connect and Google Play Console. We soon realized that it’s unrealistic to speed up the response time with this setup, and we switched to the Zendesk app by AppFollow. Since then we’ve grown our support team to 40 agents and can cover reviews from all the app stores right in Zendesk.

Yaroslav Demidyuk Operations Manager at Wargaming

AppFollow工具可有效节省时间!只需三天的时间即可使评论处理数量增加2.3倍。我们减少了鼠标点击的次数,现在有更多时间来处理重要反馈:更新和精选评论。

Kim Bokyung 客户支持经理 Bitmango
Read case study

Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich Customer Support Manager at Discord

满足ASO、产品和支持需求的灵活工具。在公司里,我们使用AppFollow与ASO和支持部门合作,同时用来监视我们的竞争对手。我认为公司将该应用不同方面的功能整合在一起使用是一件很棒的事,方便不同的团队共享相同的工具和数据。

Catherine Sibirko ASO专家 Flo

Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.

Ekaterina Savelieva Head of Support at Joom
Read case study

The best tool for tracking and responding to reviews. AppFollow makes it far easier to track what customers think about your mobile apps and leave as reviews. We quickly track reviews on our product and answer users to help to resolve their issues. We love a very personal approach from the AppFollow team - all our requirements were 100% fulfilled.

Anatoly Sibatov Manager Customer Support at Wrike

与商店控制台相比,AppFollow可帮助我们以更迅速、更轻松和更简单的方式与客户互动。使用该平台6个月后,我们取得了巨大成功,预估投资回报率为850%。

Ashley Yap 客户服务经理 Turbo VPN
Read case study

We’ve been using AppFollow for 3 years now and love it for the App Store/Play Store integration into Help Scout. As a company, we value our customers feedback and being able to reply to reviews directly from Help Scout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.

Meagan Allers Customer Success at Marco Polo

利用AppFollow和Zendesk发展您的App