review

Review management for hyper-casual vs mid-core games: two playbooks

Hyper-casual and mid-core players leave very different reviews. Learn what to automate, what needs a...

Olivia Doboaca Oct 01

How to Analyze App Store Reviews Automatically: The 2026 Methodology Guide

How to analyze app store reviews automatically at scale — ingestion, classification, sentiment, aler...

Olivia Doboaca Aug 09

Managing Toxic Players in Mobile Game Reviews: A Publisher's Playbook

Learn from the best practices of how studios detect, triage, and answer toxic reviews on the App Sto...

Olivia Doboaca Jul 19

10 Best Customer Sentiment Analysis Tools in 2026

Not sure which customer sentiment analysis tools to trust? We tested 10 platforms, analyzed user rev...

Olivia Doboaca Jan 21

Best online reputation management software in 2026: 15 tools we actually logged into

Discover the best reputation management tools to safeguard your brand! Choose the best solution with...

Olivia Doboaca Oct 17, 2025

App Store Review Analysis Made Easy + 5 Tools You Need

Master app store review analysis with our guide! Explore 5 tools for easy review analysis, including...

Olivia Doboaca Sep 02, 2025

Custom Instructions for Manual AI replies

Personalize every customer interaction, instantly and effortlessly

Ilia Kukharev Mar 15, 2025

AI Summary for App Reviews

Navigate App Feedback Effortlessly: Introducing Our AI-Powered Review Summary Feature.

Ilia Kukharev Feb 27, 2024

How to get more app reviews on Google Play and the App Store

Learn how to get app reviews and start making the most of them. From developing your app to building...

Anatoly Sharifulin Apr 06, 2022

Voice of the Customer (VOC) for Mobile Apps

What is Voice of Customer and why is it useful for app developers? How is it connected to user feedb...

Anatoly Sharifulin Nov 26, 2021

‘Genshin Impact’: Anniversary rewards ruined the app’s store rating

To celebrate the game's first anniversary, the development team decided to organize a series of even...

Julia Kozlova Nov 22, 2021

Why Ratings & Reviews are crucial to your ASO strategy

Search visibility & user acquisition are getting harder to achieve in heavily-saturated environments...

Anatoly Sharifulin Oct 27, 2021

How to make a customer focused company

Customer focus is about building your around your customers' needs. But what are the benefits of cus...

Anatoly Sharifulin Sep 08, 2021

Find out how Innovative Connecting gets 850% ROI from using AppFollow

Turbo VPN's road to success with app reviews management.

Anatoly Sharifulin May 06, 2020

5 Way to Work Well With App Reviews in 2020

What do you do when working with user feedback in app store reviews. How to be more productive with ...

Anatoly Sharifulin Dec 04, 2019