Custom Instructions for Manual AI replies

Personalize every customer interaction, instantly and effortlessly

Ilia Kukharev Mar 15

The best online reputation management software: 10 tools review

Discover the best reputation management tools to safeguard your brand! Choose the best solution with...

Olivia Doboaca Jan 23

Ultimate Guide to App Store Review Analysis in 2025 [5 Tools Inside]

Master app store review analysis with our guide! Explore 5 tools for easy review analysis, including...

Olivia Doboaca Oct 31, 2024

AI Summary for App Reviews

Navigate App Feedback Effortlessly: Introducing Our AI-Powered Review Summary Feature.

Ilia Kukharev Feb 27, 2024

How to get more app reviews on Google Play and the App Store

Learn how to get app reviews and start making the most of them. From developing your app to building...

Anatoly Sharifulin Apr 06, 2022

Voice of the Customer (VOC) for Mobile Apps

What is Voice of Customer and why is it useful for app developers? How is it connected to user feedb...

Anatoly Sharifulin Nov 26, 2021

‘Genshin Impact’: Anniversary rewards ruined the app’s store rating

To celebrate the game's first anniversary, the development team decided to organize a series of even...

Julia Kozlova Nov 22, 2021

Why Ratings & Reviews are crucial to your ASO strategy

Search visibility & user acquisition are getting harder to achieve in heavily-saturated environments...

Anatoly Sharifulin Oct 27, 2021

How to make a customer focused company

Customer focus is about building your around your customers' needs. But what are the benefits of cus...

Anatoly Sharifulin Sep 08, 2021

Find out how Innovative Connecting gets 850% ROI from using AppFollow

Turbo VPN's road to success with app reviews management.

Anatoly Sharifulin May 06, 2020

5 Way to Work Well With App Reviews in 2020

What do you do when working with user feedback in app store reviews. How to be more productive with ...

Anatoly Sharifulin Dec 04, 2019

Top 7 challenges of mobile data management and analysis in App Store Connect and Google Play Console

Sooner or later, developers and support agents run into the problem of prioritizing user reviews. We...

Anatoly Sharifulin Jul 11, 2019

Semantic Analysis: the quickest way to identify user-impacting issues

Brand new tool for both high-level user satisfaction analysis and deep analysis of app reviews. Find...

Anatoly Sharifulin May 07, 2019

AppFollow Q2 ’17 review

TL;DR: We launched Customer Support tool that has a very high adoption rate. Sustainable organic use...

Evgeny Kruglov Aug 04, 2017

AppFollow Q1 ’17 review

TL;DR: One full year since we opened to the public in February of 2016. In terms of users we grew 11...

Evgeny Kruglov Apr 26, 2017