App Uninstalls: Definition, How to Track, Benchmarks & Fixes
Table of Content:
What is app uninstalls?
If you came here wondering what is app uninstall, it’s the moment someone decides your app no longer earns space on their phone — storage, usefulness, UX, or trust all factor in. Collectively, app uninstalls are one of the fastest signals that something in the product, messaging, or lifecycle needs work.
How uninstalls are detected (without the fluff)
On Android: Firebase logs an app_remove event when the package is deleted; many platforms consume that signal for uninstall tracking.
On iOS: there’s no direct “uninstall” event; vendors infer it by sending silent pushes and marking tokens that come back invalid (APNs). Expect batch updates with some delay.
In app store dashboards: Google Play Console reports uninstall events to help you correlate loss with crashes/ANRs and app size.
Why it matters
- Uninstalls are common — and expensive. AppsFlyer’s 2025 benchmarks highlight persistent uninstall pressure across categories (fresh 30-day views by vertical).
- Recent averages are still high. Adjust reports a 45% global uninstall rate in 2024 (share of installs that later removed the app).
- Many happen fast. For gaming on Android, ~43% of uninstalls occur day 0/1 after install.
KPIs & formulas you’ll actually use
- Uninstall Rate = Uninstalls ÷ Installs × 100. Track by cohort (install date) and time window (D1, D7, D30).
- Time to Uninstall (TTU): median hours/days from install to remove (great for spotting onboarding issues).
- Reinstall Rate: % of uninstalled users who return in 30/90 days.
- Churn vs. uninstall: churn = inactive; uninstall = deleted. Monitor both.
Fast diagnostic flow
- Spike check: Did uninstalls jump after a release, pricing change, or ad burst?
- Quality: Correlate with crashes/ANRs in the same period. Fix first.
- Size & performance: App size increases and slow cold starts drive removals; review Play Console size metrics.
- Lifecycle pressure: Audit notification volume, cadence, and relevance.
- Monetization pressure: Frequency and intrusiveness of ads (especially interstitials) are uninstall triggers.
- Acquisition mix: If day-0/1 uninstalls are high, your ad promises don’t match first-run experience.
How to reduce uninstalls
- Nail first run: cut steps in onboarding, prefetch content, show immediate “aha.”
- Fix stability before growth: ship crash/ANR budgets per release; guardrails in CI.
- Right-size the app: use app bundles, on-demand modules, and asset packs.
- Tame notifications: cap frequency, batch low-value pings, personalize triggers.
- Respect ad UX: prefer rewarded/opt-in; keep interstitials at natural breaks.
- Close the loop: survey exit reasons, run holdout tests, and watch cohort LTV — not just D1.
FAQs
What are app uninstalls?
Uninstall definition is when users delete your app from their device — an explicit churn signal you can measure and trend.
Can I track iOS uninstalls?
Directly, no. Indirectly, yes — via silent push token invalidation through APNs (batched/lagged).
Why do uninstall numbers differ across tools?
Different methods (APNs/FCM feedback, sampling windows, dedupe rules) and platform limits lead to variance. Use one source of truth for trending.
What’s a “good” uninstall rate?
It’s vertical- and cohort-specific. Use category benchmarks (e.g., AppsFlyer/Adjust) as a sanity check, then set targets per channel and release.
Can ad campaigns cause uninstall spikes?
Yes — mismatched creative promises, intrusive ad formats, or low-fit users can drive day-0/1 removals. Watch TTU and post-install behavior.