Your players expect perfection and will never hesitate to leave bad reviews when they don't get it. AppFollow helps you stay on top of feedback, respond faster, and maintain positive sentiment under any load, at scale. Perfect for both indie and top gaming publishers.
Get notified of negative trends and act on feedback instantly
Automate player support
Catch and tag critical issues before they tank your rating
Maintain high average rating
Respond to negative reviews 10x faster with AI automation
Everything a gaming app or publisher might need
AI-powered review management
Let AI handle routine responses while your team focuses on critical issues. Set up auto-replies for common complaints and watch your response rate jump by 35-50%. Works across App Store, Google Play, and other platforms.
Real-time feedback detection
Never miss critical feedback again. Automatic tagging and alerts notify your team instantly when players report crashes, payment issues, or gameplay problems. Fix problems before they hurt your rating.
Player sentiment analysis
Understand what gamers love and hate about your game. AI summaries distill thousands of reviews into clear insights about gameplay, monetization, and performance issues.
App Store Optimization
Featured reviews directly impact your app store conversions — potential users will quickly know what's up with your game, and conversion will tank if it's bad. Our review summary tools help you highlight positive experiences while addressing critical feedback before it affects your bottom line.
TRULY A GAME-CHANGER
Gaming apps need more than just review management.
AppFollow gives you everything in one place: reputation management, ASO tools, detailed analytics, and competitor intelligence data. Automate support, analyze player sentiment, monitor competitors, and improve your store rating — all from a single dashboard.
CONNECT YOUR FAVORITE TOOLS
Keep your workflow intact. AppFollow integrates seamlessly with:
Communication: Slack, Discord, Email, Microsoft Teams Help Desk: Zendesk, Helpshift, Salesforce, Intercom App Stores: App Store Connect, Google Play Console, Microsoft Store, Apple Arcade, HUAWEI AppGallery, Galaxy Store
"We’ve seen a 24% reduction in time spent on repetitive tasks since integrating AI into our user communication flow. Automated responses and faster feedback analysis have improved both efficiency and personalization."
Customer Support Team at G5 Entertainment
"The AI-generated replies and one-click improvements in AppFollow have impressed our agents a lot. They surely appreciate the function, as it allows them to work more efficiently and handle a greater number of tickets in their allocated time."
Miyuki Barsk, Mobile Products Customer Support Lead at Opera
"Using automation helps us reply faster to customers and still give personal help with tough issues. We are committed to improving our AI to offer the best service in banking."
Nkoebe Motlhajoa, Social Media Manager at Standard Bank South Africa
"AppFollow automatically organizes actionable insights for us right away, with little time or resources on our side needed."
Lauren Wade, Head of Community Management at Kolibri Games
FAQ
How can AppFollow help improve my game's star rating?
AppFollow helps you identify and respond to negative reviews faster, track sentiment changes after updates, and automate responses to turn unhappy players into satisfied ones. Games using AppFollow typically see a 0.5-1 star rating improvement within 3 months.
Does AppFollow work with all major gaming platforms?
Yes. AppFollow integrates with App Store Connect, Google Play Console, Apple Arcade, HUAWEI AppGallery, Samsung Galaxy Store, Microsoft Store, and Amazon. You can manage reviews from all platforms in one place.
How can AppFollow help my game development team?
AppFollow automatically categorizes player feedback about gameplay, monetization, bugs, and feature requests. This gives your development team clear insights into what to fix or improve without wading through thousands of reviews manually.
Can AppFollow help me understand what my competitors are doing?
Absolutely. AppFollow's competitor intelligence tools let you monitor competitor ratings, track their keyword performance, and analyze player sentiment about their games. This helps you identify opportunities and avoid their mistakes.
