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Get enterprise-grade reputation management

Your app represents your entire company's digital reputation. One bad review wave can cost millions. Protect your brand with enterprise-level automation and intelligence.

Trusted by leading companies tracking over 1 million apps

See more customer stories →

Extract player insights

99.5% uptime 

for reputation monitoring and response

Automate player support

Enterprise-grade security 

for customer data

Maintain high average rating

Scalable operations 

that grow with your enterprise needs

Everything an enterprise app might need

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AI replies

Enterprise-grade AI trained on your exact brand guidelines, compliance requirements, and communication standards. Handle sensitive feedback professionally while maintaining your company's reputation.

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Support enterprise customers worldwide without hiring multilingual teams. Maintain consistent brand voice and quality across every language and market your app serves.

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AI summary

AI summaries

Dashboards that connect user sentiment to business metrics. Show board members exactly how user feedback impacts revenue, retention, and competitive position.

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Handle complex enterprise feedback with sophisticated categorization. Route security concerns, feature requests, and integration issues to the right teams instantly with enterprise-grade accuracy.

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Competitor intelligence

See what users complain about in competitor apps and find gaps in the market you can exploit. Build features that differentiate you from the competition.

ASO tools

Use keyword research tools to figure out what works and what doesn't. See how your competitors do their ASO, and copy what works for them and avoid their mistakes.

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CONNECT YOUR FAVORITE TOOLS

Keep your workflow intact. AppFollow integrates seamlessly with:

No need to change your workflow. AppFollow connects with:

Communication: Slack, Discord, Email, Microsoft Teams
Help Desk: Zendesk, Helpshift, Salesforce, Intercom
App Stores: App Store Connect, Google Play Console, Microsoft Store, Apple Arcade, HUAWEI AppGallery, Galaxy Store
Reporting: Tableau


Integrations
g5 entertainment

 

"We’ve seen a 24% reduction in time spent on repetitive tasks since integrating AI into our user communication flow. Automated responses and faster feedback analysis have improved both efficiency and personalization."
 
Customer Support Team at G5 Entertainment
Opera

 

"The AI-generated replies and one-click improvements in AppFollow have impressed our agents a lot. They surely appreciate the function, as it allows them to work more efficiently and handle a greater number of tickets in their allocated time." 
 
Miyuki Barsk, Mobile Products Customer Support Lead at Opera
Standard Bank

 

"Using automation helps us reply faster to customers and still give personal help with tough issues. We are committed to improving our AI to offer the best service in banking."
 
Nkoebe Motlhajoa, Social Media Manager at Standard Bank South Africa
kolibri games

 

"AppFollow automatically organizes actionable insights for us right away, with little time or resources on our side needed."
 
Lauren Wade, Head of Community Management at Kolibri Games

FAQ

Does AppFollow meet enterprise security and compliance requirements?

Yes. AppFollow provides enterprise-grade security and data encryption features compliant with ISO 27001. We work with regulated industries and can provide documentation for security audits.

How do we handle sensitive customer feedback in a compliant way?

Enterprise features include role-based access controls, audit trails, and data handling. Route sensitive feedback through approved workflows while maintaining regulatory compliance.

Can we customize AI responses for enterprise brand guidelines?

Yes. Enterprise AI custom instructions can incorporate brand guidelines and requirements. Maintain professional standards while scaling response capabilities.

What kind of executive reporting is available for enterprise apps?

Executive dashboards show user sentiment trends, competitive positioning, business impact metrics, and board-ready insights. Connect user feedback directly to business KPIs and strategic objectives.