How replies affect the average rating
Unveiling the power of response strategies and reply effect in app review management
Measuring Your Support Team’s Success: How to Set Up And Analyse Your KPIs
The reply time, templates, response language are factors that influence the reply effect (change in ...
The Ultimate Guide to Review Automation: How to Automate Replying to Reviews and Increase Your App Ratings
While working with reviews, automation takes a big place - reducing costs, reply time, increasing th...
App reviews analysis: How to set up auto-tags and perform semantic analysis
Feedback analysis is one of the most important tasks of the support team because it is the user's re...
‘Friday Update’: Working with app reviews during ticket traffic spikes
Reviews spikes are a common thing that may happen with all products. The support team may be overwhe...
How important are app store ratings, and how do they impact your bottom line?
How do I manage my app store reviews, and how do I improve my app rating? Read AppFollow’s first Rev...
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