Scoot Kick

The future is here I’m 13 years old and I rode these scooters with my mom and I have to say they were spectacular! The battery life was great because it was at thirty percent and we rode for an hour and a half and it lost half the battery! I’m rating this 4 stars though because it is pretty expensive but at the same time worth it! This is very convenient for college student to get around faster and easier!

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I’ll start by saying the scooter was fun. Only problem is everything else about the experience left us soured. 2 confusing apps, we got completely through signup on apparently the wrong one from the same company. Ok on to the next one, looks like $1 to start, some amount of change per minute... sounds good. Wait so i have to buy in $5 increments?? Lame but ok we’re here to ride, hopefully it shuts off or tells me when my $5 runs out. Nope, and now i’m spending time in the app (while the clock is ticking) to figure out how much i’ve spent. Yeah there’s nothing and oh look now i’m into my next $5 and we got like up the street a little bit. Best description of this is like someone else said, CASH GRAB. Figure out how to care about your customers and you’ll be a little better off, but we out. Other companies were better in so many ways so guess who’s avoiding red colored rides now. I hope the extra cash you sucked out of us was worth the bad reviews. Sorry and good luck improving the experience, I know it’s a fresh industry.

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I've recently hopped on the scooter bandwagon and, let me tell you, it's been an awesome experience thus far. I have, however, had less than ideal experiences with scoot. For instance, twice now I've attempted to unlock a scooter with scoot and have been stunned at how challenging the unlock button is. I'm addition, when attempting to park your scoot, if you're in a blocked off area (which the competitor scooter companies do not have) you'll start hearing a blaring alarm being set off, which is challenging to quiet. Third, they auto opt you into charging your credit card when your balance becomes low, which to me feels dishonest and shady. I initially began my rental for a scooter that wouldn't unlock, so I ended the ride, but I was charged a significant fee anyway because the ride apparently didn't end properly. On top of that, they auto charged my credit card to put in more money to scoot that I didn't intend (or was clearly made aware) to happen. Very frustrated with this service.

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This app is unfortunate. It requires access to bluetooth for completely no reason: what is the point if the ride needs to be started and stopped within the app anyway? Secondly they charge unthinkable 30¢ a minute. And they do charge you before they guide you about how to use the app or assault your privacy requesting access to bluetooth. App then does not allow to end the ride until you give up your privacy and enable bluetooth: it simply crashes. Lastly requiring 100mb download for an app that loads its content from the internet anyway is a shame.

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I rented one and the battery ran out halfway to my destination, in the middle of a left turn. It became very difficult to push and started beeping for whatever reason. The cherry on top is that I was charged the entire time it was out of battery and difficult to maneuver. A electric bike, such as jump, costs a quarter of the price, is faster and more stable. I will never rent one of these again if I can help it, so I guess I will have a forever balance with scoot. I’m assuming they put my scoot balance into a money market account to accrue interest.