Rapid Ring

The one issue with the original Ring app is that the most important part of it doesn’t work. The live view. When I get a notification that someone is at my door, by the time the live view decides to actually load, which can be anywhere from a minute to several, if at all, they are already gone. Then I have to just watch playback to see who was at my door. It had gotten so bad my ring doorbell pro was basically useless. This app fixes that one issue for me. Live view pops right up allowing me to address a person before they are back in their car and halfway down the road. So leave this one alone. Don’t try and make it better because for right now it’s working.

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I posted an extensive review of the original Ring app, so I won’t go into a bunch of detail here and just cut to the chase. After having an endless amount of issues with the Ring app making my cameras useless, I hoped downloading this app would solve my issues. However, I’m continuing to experience almost the same problems. The camera will load more often than the Ring app but neither would load late last night when I received motion alerts. And for those who may think it’s a wireless issue, it happens whether or not my iPhone 11 Plus is on WiFi or LTE/5G and both cameras have “Great” signal. I’m continuing to lose hope in this company over something so ignorant as making their app work like it used to. I never used to have an issue like this when I bought the original Ring Doorbell. As I mentioned in my other review, why would time and finances be spent on making an entirely new app to try and fix the issues with the other Ring app? Why not invest in fixing the one you have? It’s beyond me. I guess I will continue to pray it actually connects to my $500 cameras (Doorbell Pro/Floodlight) if and when something happens and when it doesn’t, putting my family/home in jeopardy- that moment is when I will throw them in the trash and go with another company. I mean, I have a $30 “Wyze” in-home camera that connects EVERY time.

I almost was about to ditch Ring all together. On the main Ring app, the one thing that had the most issues (which was one of the most important features) is live view. This app fixes it and makes live view literally almost instant for me. RING....PLEASE KEEP THIS SIMPLE APP STABLE AND FAST...NO EXPERIMENTAL CHANGES! Also, there is ONE MAJOR feature lots of users including me need. PLEASE send a notification when Ring devices go offline. Things happen and sometimes I don’t know about it. I’d love to know asap if I need to reset wifi/power upon a rare failure. It does happen time to time and I’ll only know being in the Ring app..... Not ideal.....

I was not happy with the updated App for Ring. When I went to the App Store I found the alternative Rapid Ring App. It’s great! Faster and direct to the Live View in a few simple taps. It also gives the option to link back to the original App if you want to access your history. I recommend that you download Rapid Ring if you want to speed up your Ring service. However, it seems STUPID that it is necessary to use two apps to increase the functionality of the Ring Door Bell. The original APP worked just fine before they began to tinker and upgrade.

However, often the picture is very pixelated & sometimes half of the field is blocked by Green Interference so nothing can be viewed. I’m not certain if it could be the combination of Apps that I have on my Cell. Or if others are experiencing anything similar. The Main Problem I have had & see others are having, is the long delay from the time a Ring Camera detects motion until it finally produces the video so you can see what is happening. Often my Ring Pro Doorbell has been so slow producing video that the person ringing the bell has given up & left! When only motion from deliveries of packages, is what was detected by the Ring Doorbell, the delivery man if back in his truck or Gone!!! This Must Be Fixed By Ring For Them To Ever Gain Ground On The Market For Security Cameras!... They Are Simply Toys To Amuse Or Frustrate Anyone Who Purchases One!... Hopefully the upper management of the company will take heed to the many complaints & rectify this condition! I have over a dozen of their cameras & at this point I wished I had gone a different direction with my security.