Publix

They really bungled/messed up this app for a long time, however, this recent update works just fine for me. I can view the weekly deals easily enough, clip digital coupons, and add my stuff to my shopping list np. List is updating when things expire and I can print out a copy if I want. For those complaining about losing connection in store and not being able to use their shopping list; Publix has free WiFi while in store. I wouldn’t advise doing anything past checking you publix app on it, as it is not secure, but since learning they have free WiFi in the stores, I’ve had zero problems using my app shopping list. The search feature is sometimes unreliable with the results you get back and I wish I could see prices (even an estimated price) would be nice as I search things. New app works well and I have no real complaints so far. I took off a star because the search feature is weak sauce at times and it took you all too long to get this working. Thank you for fixing it though! Now don’t mess with it too much! Lol. I love our local Publix and this app helps me immensely, while planning my shopping.

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I can’t load my shopping list, which is also reported by another reviewer. Hilariously, when I went to the contact center, there appeared to be no way to contact them. There is an icon in the center that *maybe* is supposed to be a chat feature, but if so, it doesn’t work. I could find no way to email anyone to possibly resolve the issue. I think this is all related to latest update, because I’ve used the app before without this issue. In general, it’s an ok app. If I could pick and choose features from Publix and Kroger, I’d have a killer app. Kroger has a neat feature on its digital coupons that show you which products apply and allow you to add them to your list. Kroger also supports landscape mode, which would be nice because I like to plan my list on my iPad and access it on my phone in the store. I'd also like to view the weekly ad as printed; it’s a better format for me than the list view, which I find overwhelming. I like that the Publix app sorts your list by aisle; it’s super helpful. (Although other reviewers are reporting that feature is broken in the latest update. I can’t know for sure since I can’t get my shopping list to load.) I don’t mind Publix' higher prices on most things because it’s a much better experience shopping there, but not being able to use the app reduces that somewhat.

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Ok so I was using the Publix delivery app just to make my shopping list (helpful during the week to remember). Very easy app but wouldn’t show me where the items were by aisle as it was a delivery app. Then I learned about the Publix app and how it organizes your list by aisle! Hooray! Love how it has the bogo, weekly ad, and coupons as well! What I don’t love is a few things. One is the search. When you search for an item it doesn’t come up instead it is added into the unassigned list or a generic list (not helpful!). So it’s extra time opening each category (example: dairy, milk, look for my milk) instead of just typing my Milk into search. Which creates a lot of unnecessary steps. I am currently adding them to my favorites so hopefully it’s easier next time but still the search bar needs updating! Next when you open an item in your shopping list it would be nice if a picture of the item comes up. This would be helpful sending my husband to the store, etc. but bottom line the search function needs to be updated. We shouldn’t have to go through 5 links to get to our product finally. The search works on the Publix delivery app but not the Publix app. Please update. Thanks.

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I frequently used this app when I ordered delivery through Shipt or sent my family to pick up items. Previous version had tabs with categories, which aisle an item could found, picture of items and a description of items. If the person couldn’t find the item or didn’t know what it looked like, I sent them a screen shot taken from the app. New version is just an extension of instacart or to be used as a coupon flyer. New version requires finding items through search bar rather than aisle categories. If I want to know which “milk” items are carried in the dairy aisle, the new version requires typing word milk in a search bar and then scrolling through list of categories from the filter tab rather than selecting dairy aisle tab found in the previous version. Seems this app is Instacart friendly rather than Publix customer friendly. Following up on the developer’s response to my review, I stand by my first post. The category tabs were removed so navigating through the new version is more tedious by having to enter individual items in the search bar and then using the filter tab to select items found in the store’s aisle/section . Enter “dairy” for the Dairy section, the new version generates everything in store that has the word dairy in the title, description or ingredient list.

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I used this app weekly, sometimes multiple times a week. I scrolled through the weekly ad and added items to my in-app shopping list, then used that list at the store. Maybe it was slightly outdated but it was easy to use and easy to see items on sale that week for whichever category you were interested in - Bakery, Produce, Meat, Baby, etc. Now? Now, if you can even find the weekly ad - because it’s not easy- EVERY sale item is in one huge list. Literally 616 items this week. No categories, no way to easily see what produce or meat or pet items are on sale for that week. Are you kidding me? Why on earth would you get rid of the categories?? Who has time to scroll through 600+ items? I certainly don’t and will not. The new design makes this app literally useless to me and I’m really upset about this because I used it so much before. Also, both the photo and price of each item are gigantic but the actual item description print is minuscule so it’s work to figure out what item I’m even looking at, not to mention the format just makes it look so cheap. I’m not sure who thought removing the categories was a good idea but it was not. Please bring them back. One more thing - no one needs the option to search alphabetically by brand name. Why is that even a function of this app?