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Kroger

(981 763)
Price
Free
Category
Shopping & Lifestyle
Last Update
Dec 08, 2021
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for Kroger

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

981 763

Avg rating,
total

⭐5.0

Description

1443 chars

Looking for a faster, easier, more rewarding shopping experience? Save time and money with the Kroger app. It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and link your Plus Card to access all these great benefits: · Create and track Pickup, Delivery and Ship orders right from the app · Shop an extended aisle of 1,000s of products from our trusted third-party sellers · Use Kroger Pay at in-store checkout – one scan applies your Plus Card and payment · Easily build your online shopping list, and use it to shop in-store or to place your online order · View your weekly ads and quickly add sale items or specials to your shopping list · Clip digital coupons and use them to save in-store and online · Get Cash Back deals to earn money on items you already buy · Discover even more savings with exclusive promotions, personalized offers and bonus rewards · Refill and track the status of your Kroger Pharmacy prescriptions directly from your phone or tablet · Check your fuel points · Use our locator to find the closest store or Fuel Center · View your purchase history and use it to easily reorder your favorite products · Add your Plus Card to Wallet for iPhone. To use the Kroger app, you'll need a Kroger digital account. You can create one and link your Plus Card through the app. Don't have a Plus Card? You can add a new one when you create your digital account.

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

The Phamily
Dec 21, 2017

All I do is browse coupons and the weekly ad. For the coupon you can choose which is relevant to what you’re looking for, Friday freebies, expiring soon, or all. your choice! And when you view a coupon you can add it to your Kroger card or not. Bonus part is you can scroll up inside that coupon and there it will tell you the product the coupon is for, how much and what size. That’s amazing! You could also see exactly what the picture of the product you are choosing. For browsing the ad you have the option of a list of the sales, same as the coupon you can choose which to look at, produce, floral, etc. You could also view the ad itself and if you want to zoom in the photo and print of the ad it is still so clear! Amazing! I’ve only used 3 grocery store apps and this is by far the BEST and most equipped to handle everything I need in one. I’ve just tried the Click to Pickup feature (I’m sure I got the name wrong) I’ll update on that later. So far so good! Great job Kroger! P.s. omg, don’t forget the points for fuel and giving back to the school of your choice options earns an A+ in my book! Love y’all!

jayr95
Apr 11, 2019

I began using the Kroger click list feature a while back when it first was introduced and it was very convenient. It was something that was very easy for my family and I to do after having a newborn and then became very convenient for our work and childcare schedule. However I have not been able to use this Kroger app to order a click list since September 2018 because every time I try to it says that my debit card information is incorrect! The unfortunate truth is I don’t always have time to go and take the time to shop however it’s been convenient to be able to do it at the tip of my fingers because of this click list option. I think the click list addition was a great and convenient thing for us as working parents and in general to conveniently pick up groceries on the go. I’ve tried this with multiple debit and credit cards, all of the information being correct, but a prompt shows up insisting on saying that I have put in invalid or incorrect information when I have double and triple check the information to be correct. I’m not sure if it is just the payment feature that may be messed up but it is something that I hope someone will look into because I know for a fact the information is correct. Prior to this I had no other issues with this app it’s just become incredibly frustrating that for almost 7 months I haven’t been able to use this feature.

Deb frm Ashland
Dec 21, 2019

I appreciate the Kroger app. It is good in a lot of ways, but also has some problems. You have to be letter specific to bring up an item in the search engine or else it says “no results found”. You have to add + to the quantity after you add an item to the cart, not the + box on the far right that you press before”add to cart” or else you can end up with a quantity of 97 yogurts. Also the categories aren’t set up right. Eggs & dairy, meats, beverages, paper products, yes. But some others, not so good. I couldn’t find a wine I drink at all. I couldn’t find spaghetti sauce or lasagna noodles. However, I do like the scan feature you have added, and the memory feature in the search engine. One more thing you have changed that is very inconvenient for me is the coupons. I spent a lot of time going through them, choosing things I may buy before they expire, only to discover those items were in my shopping cart, not loaded onto my Kroger card like they used to be. That’s why they’re coupons, not a shopping list. There’s another place for that, it’s called a shopping list. You messed it up. I had to unload all of them but one. Later when I’m ready to buy the other items that are coupons I will have to add them again. Why would you change that when it worked, to something that doesn’t work now?

CathieR
Dec 20, 2017

I have enjoyed shopping with the app for weekly curbside pickup for about a year now and loved it. The latest update makes it very hard to navigate the ordering process. I usually shop by scrolling through my recent purchases with an occasional search for something else. Now after a search my list of recent purchases has disappeared and I have to navigate the site to find it again. And now, when searching for items tonight that I know you carry, the message popped up that the items could not be displayed. After about three searches I got a message that my access to the site was denied. I closed my browser and the Kroger app, then reopened the app and clicked to go back to the order online site and guess what—my access is still denied. And it couldn’t be at a worse time, with holiday dinner and parties this week I need to finish my order! Please fix this app!!! Edited to add...I think the problems I am having are all due to everything being done in the app rather than going to Safari to order and complete purchases. Every time I go to the app it has logged me out and I have to log back in, which never happened before. So now the app is worthless to me and I will revert to going back to internet ordering, or change over to a nearby store (HEB) with a better curbside app.

IloveClicklist
Nov 16, 2018

I really like shopping by Clicklist. When my husband was ill, getting chemo and going to drs appt, it was a life saver. Today was the only time I have had a problem. I put an order in very early this morning, set pick up for 4-5 pm. Got reminder email about 2 pm, that my order would be ready for pickup at 4-5 pm. Went to Kroger at the appropriate time. The store had a system glitch, earlier in the day, that cancelled my order (according to customer service). I was told I should have gotten an email or text explaining what happened. (I didn’t.) My app is showing the order as still “In Progress”. I was told to put my order again, which I did for pick up tomorrow. My only concern is that the “in progress” order will charge to my bank card. I did change the card for this order so we can tell them apart. I realize computer glitches happen. I gave a 2 star rating to get someone’s attention. Overall I would give Clicklist and the associates and the customer service rep a 5+ star rating. They are very polite and knowledgeable. I will continue to shop with Clicklist.

CSR Racing 2

About Kroger

Developed by The Kroger Co..

Kroger is ranking in   Shopping & Lifestyle

Last update was at Dec 08, 2021and the current version is 41.0.

To see all other keys and revenue click here 403901186

Kroger have a 981 763a user reviews.

Kroger was released in the App Store. It is developed by The Kroger Co., who have also released the following apps.

Kroger has 981 763 user reviews.​

Kroger has an average rating of 5.0. ​The latest version of Kroger 41.0​ ​​was ​released on Dec 08, 2021​.

You can download Kroger ​here

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