Mint Mobile

I’ve been with several service provider sprint, at&t, and T-Mobile. I worked in a phone repair store and offered other prepaid services , I must say MINT has been the best ! For the price you get it for how can you complain. The block plans are what made me intrigued with the company and what they offer . I was recently laid off from work and got tired of paying T-Mobile nearly $150 a month for 1 phone on the plan . So I unlocked my iPhone 8 Plus and got a MINT started card . I Tried it out for a week with their trial and I must say , I was getting the same signal strength and data speed as T-Mobile . So I got the 3 month $60 promo plan with 8GB of data . Besides watching my data usage, I’m used to unlimited data the overall of the service is amazing . I’m glad I made the switch and definitely will be referring a lot more people to the company .

I tried porting my old number, which was a big mistake, this is a very cheap service and it comes with the price of activities your new number glitching out and making you wait days after you’ve purchased your plan. When switching from porting old number to taking a new number, that took 4 days talking to customer service to work out. So having said that, just skip trying to keep your old number and enjoy the benefits of a cheap and good service. $25 a month for unlimited 10gb is insane and I can hotspot it to my laptop. No overage charges and slowed down data afterwards. T mobile service! Which is no Verizon obviously but for the price it’s amazing. Thank you Richard at customer service for being the only one who got it to work. Now that it works I’m so happy with it.

I've been using Mint for two years now and as long as you can get a T-Mobile signal where you live they have the best prepaid prices around. I've never had any problems, their app and website always work, and their plan selections are great. It's good to see they are growing, which will probably bring even better deals in the future, and I'm really happy that the annoying problem I had where you always had to re-type your password every time you went to open the app has now been fixed. Not many companies listen to their reviewers and fix small things like that so it's greatly appreciated. You can buy a 12 month plan and feel confident knowing you're going to get your money's worth.

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Waste of money. My service was great for the first couple weeks, then my calls were consistently dropped within 60 seconds, and I could not use data at all (when well within my limit). When going back and forth with customer service and even getting ignored at one point, I did everything to fix the service issue and it didn’t work. Then when I tried to get a refund I was denied and told their policy states I was outside of my window to get a refund. A horrible window of opportunity for a refund when the service becomes awful midway through the 3 months I bought and I tried handling within the second month, how can you not refund that? Don’t waste your time, the service is awful and they won’t give you your money back if you experience such poor service. You get what you pay for, but they could at least reconcile really poor service issues. If I could at least get my money back I’d be happy to remove this review.

I am critiquing this app based on my past experience with numerous carriers and their apps. What I quickly noticed about this Mint Mobile app is it’s strength is in helping you set up a new service and/or selling you additional services. It is EXTREMELY LACKING in easily informing you on the important information as to how much data you have used, texts used, and minutes used. I’m assuming that since texts and minutes are unlimited Mint doesn’t feel like we really need to know this. I also have a free no-cost service plan with FeedomPop and their app presents exactly what is needed. You don’t have to hunt for the info (like this Mint app does) and you are instantly presented with a big window showing everything you need to know! I am NOT criticizing Mint Mobile’s service or value, I am only criticizing this app of theirs. It could be much, much better.