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This app does an above-average job at assisting in navigation. I like that it apparently integrates user movement over time; for example, when I moved to my house, it ignored a pedestrian footpath to the other half of my street, but it now no longer routes me two miles away when I’m going to the bus. The reason I don’t give it five stars is its integration with Lyft/Uber, because my pocket would open the links and sometimes nearly summon a car (I had to delete them to avoid being charged), and because of transit system shortcomings. GMaps doesn’t offer enough different choices for routes, sometimes missing obvious bus lines or transfers, sometimes only giving one option it thinks best, though I might know more info and want to prompt more choices, which isn’t possible. I a forced to enter fake destination or origin information to force other routes to display. One bus may be very crowded at certain times, one route may have a steep hill. It needs to offer a way to expand route choices. Also, I still need to use OneBusAway to check on arrival times, as GMaps is not always current, especially with detours and alterations. As for driving, it’s fine, except the way it ignores neighborhood shortcuts and alternatives. Overall, a good tool to assist you, but you need your own knowledge to make it truly effective. Therefore, 3.5 stars, which I weighted up to 4.
Google maps is one of the best of the big navigation apps along with Apple Maps and Waze (owned by Google also I think). I've been using since about 2014 and its always a headache if I missed a turn in a city. It will redirect to the next best turn, but by the time it loads the new route and narrates the instructions I've missed that turn as well. This continues indefinitely, until I stop moving or just take the next turn on faith. Its extremely frustrating after missing several turns because I cant inch along waiting for the maps to catch up. I'd rather it give me a turn further ahead so I actually have a chance to react from about 40 mph. This is something that seems totally fixable. More recently, its been stopping narration unannounced. Either never starts or just decides that a certain direction is the last one to be narrated. Exiting the app and reloading helps occasionally but not enough to consider it a solution. I use the maps when I'm driving to an area I dont know, so thats obviously a big issue. Updating the app and my operating system hasnt done anything to help. This happened today and added 20 minutes to a 25 minute commute. I've tried Apple Maps and a little of Waze, Google Maps usually works the best but even still its irritating when you plan a trip I cant rely on Google Maps to do the only to do the only thing its made to do.
So without question google maps is one of my most used apps. Very early on I decided it was far better than Apple’s maps app (maybe I should go back and try that because I haven’t used it for years). Anyway, the pluses are many, but there is one thing that drives me so insane that I rank this app a 3 instead of a 5, that one thing is extremely untimely short freeze ups. I can’t tell you how many times I’ve been in a situation where I need the app the run normally in order to get the info I need in time to make a correct turn and the app will pause/freeze for a few seconds. It’s almost is if it knows what’s going on and is playing a cruel trick on me. Just today I had put in my destination, had the route, and was on my way. A while later I saw an exit sign and thought that could be my exit. I pulled the app back up to check and.......... my blue GPS marker had me about 2 miles off the highway in the middle of no where just sitting still. So I wait, I’m getting closer and closer to the exit, I wait and wait, slow down a little, and wait, and there goes the exit, and finally it shows yes that was the exit. Almost broke my new iPhone X. And that exact thing has happened on multiple occasions with multiple phones. I’m going to see if any other ratings mention this.
As someone else mentioned, the directions do not keep up with your physical movement. The GPS dot moves all over the place even if you are standing in one spot making it extremely difficult to get your bearings in an unfamiliar place. I may not know where I am, but I do know where I am not (...unless the men's fragrance section of Macy's has been moved outdoors and a block over). Adding to the challenge, the street names can be difficult to find. You may have to zoom out a significant amount for the one you are looking for to appear. God forbid you want to zoom out and look for something in another area. Every time I have tried recently, it just brings me back to the area I'm currently in. Using the transit directions prove to be equally obnoxious. There will be directions to "Walk" but no explanation of where to (no "turn left on X Street") so you have to rely on their map and faulty GPS. The public transit are very confusing and counterintuitive (perhaps they're sufficient for people used to using public transit?). I couldn't always clearly tell when a bus/train was arriving. Not sure what happened with the last few updates, as I have used Google Maps reliably on a number of past trips. I already hated to give my data over to Google but the frustration with this app on this trip makes it easy to try something new. I imagine orienteering would be easier than using this app!
This app is garbage. It’s been out for years and they don’t fix basic algorithm mistakes like how it arbitrarily decides to omit immediate-next turns (and then you drive to the wrong borough and you’re twenty minutes later than you would be if you were using something other than garbage), or it tells you to be in any number of lanes to make a turn or an exit when there is really only one acceptable lane to be in to not kill everyone trying to drive around you, or it doesn’t tell you that the highway you’re on drops a lane, or it wastes time telling you that the next thing you need to do is merge when the only thing in the world you could physically ever do at that juncture IS merge (or just dunk your car in a ditch and be done with driving altogether). Just make your app make sense if you want any stars in my review of it! You’ve had years to make it minimally useable and you’ve been doing what this whole time? Adding features nobody asked for? Stop that. UPDATE: I’m very generously giving these bozos an extra star for streamlining the alternate route button. It’s cute and convenient and I’m proud of you guys. Now invest this star miraculously because you’re still days from driving me into the arms of AN ACTUAL FLIP PHONE so that I can go back to VZ Navigator if I can’t honestly give Google Maps a five-star review. I’m dead serious about all of this.
Navigate your world faster and easier with Google Maps. Over 220 countries and territories mapped and hundreds of millions of businesses and places on the map. Get real-time GPS navigation, traffic, and transit info, and explore local
neighborhoods by knowing where to eat, drink and go - no matter what part of the world you’re in.
Get there faster with real-time updates
• Beat traffic with real-time ETAs and traffic conditions
• Catch your bus, train, or ride-share with real-time transit info
• Save time with automatic rerouting based on live traffic, incidents, and road closure
• With Live View in Google Maps, see the way you need to go with arrows and directions placed right on top of your world. There’s no second guessing or missing another turn.
Discover places and explore like a local
• Discover local restaurant, events, and activities that matter to you
• Know what’s trending and new places that are opening in the areas you care about
• Decide more confidently with “Your match,” a number on how likely you are to like a place
• Group planning made easy. Share a shortlist of options and vote in real-time
• Create lists of your favorite places and share with friends
• Follow must-try places recommended by local experts, Google, and publishers
More experiences on Google Maps
• Offline maps to search and navigate without an internet connection
• Street View and indoor imagery for restaurants, shops, museums and more
• Indoor maps to quickly find your way inside big places like airports, malls and stadiums
* Some features not available in all countries