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Waze is great for more than getting me where I want to go. It keeps me informed about emergent hazards and cops hiding in wait for the unaware. It does have a couple problems that should be fixed. It tells you that your turn is several miles ahead, and it tells you when you are at your exit, but woe to the person who isn’t already in the right lane and slowing down when they get there. I don’t know how many times I’ve shot past my exit while I was in the left lane listening to Waze as it told me to exit right. It needs a decent “approaching exit” warning. I found another bug recently when I was in a traffic jam waiting for an accident to get cleaned up. Waze advised me to turn around and take a detour, which wasn’t bad advice at one time, but I could see that the emergency vehicles were leaving. I waited a bit, and soon traffic moved again and I passed the scene of the accident. But Waze never figured out that I didn’t need a detour anymore. It never gave up telling me to go an hour out of my way on a detour, even after I was miles past the accident. It finally changed it’s mind after I shut it off and restarted it. Waze is very handy, and I usually have it on when I drive, even when I know the way by heart. It exchanges useful information with other users just by being on. I recommend it.
Even a month or so ago, I would have rated this app 5 stars, but something has happened to what was my best driving app companion. The issues begin with incorrect mileage estimates when you type in a place your are going that, as soon as you click on the place to get directions, change and sometimes in drastic ways and always for the worse. Examples - a place that it said was 136 miles away changed when getting directions to over 200 miles away...a place that it said was 9 miles away, when you click on it to press go turns into 14 miles away. It also is suggesting routes with lots of turns that are leading me in circles and when I choose to ignore their suggestion because I can see ahead there does not seem to be traffic, I go the normal straight way I always do and get there 5 minutes sooner than the estimated time from Waze’s indirect way. The app has become so broken it is upsetting because it used to be amazing! It also isn’t remembering routes and crashing, which is what prompted me to finally write this review because that ended up costing me about an extra hour of time yesterday since I was trying to avoid the turnpike (and it’s tolls) and unbeknownst to me, it re-routed me to take it! It’s also caused my daughter to end up on a toll road with no warning! Waze and I are going to have to part ways if they don’t fix the newly introduced issues soon - it’s just become completely unreliable:
Update: Waze updates have been good and the reporting process is improved and there are less steps to get to the actual reporting - yay! When you fix the default address estimation from interstate (literally I get suggestions for MI addresses, and I live in Alexandria VA!). Previous: I've recommended this app to dozens of friends and helped many download it to their smartphones and set it up for them. I can't say however that I'm very happy about the latest version of Waze. The GUI is not what it should be, the # of improvements is about equivalent to the # of detriments. It's hard to cancel an instruction once entered, the screen going from side to side is not user friendly. And reporting hazards is STILL a 2-3 step process!!!! There should be the option for active wazers to have a "visible police" button, "car on shoulder" button "construction" button and/or various traffic buttons of our choosing on the map page that we can report as we go. Also, PLEASE STOP SEARCHING THE ENTIRE MAP OF THE USA WHEN I'M OBVIOUSLY SEARCHING FOR AN ADDRESS IN MY LOCAL VICINITY. That was an obvious upgrade improvement you guys should have included. I would give you 5 stars or 10 or 20 because I love your app - but these improvements really need to happen ASAP. Keep up he awesomeness Waze!! Plus your Customer svc and responsiveness is great too!
Waze is a user based traffic information app. It does rely upon users to report traffic conditions, construction, accidents and police. As a user passes by a reported problem, he can say Thank You, indicating the condition exists, or No longer There, indicating it has been cleared. There are two things I’d like to see changed: 1) allow the time to respond to the condition to last longer. Sometimes, the actual condition is at a slightly different place due to the time lag between where the incident is and when it was actually reported. and 2) when reporting police, it would be nice to know if the police is moving or stationary. If moving, the radius for notification should be extended and the time to clearing shortened, as a moving car will not remain in its position very long. If stationary, then notification can remain as it currently is. If police is moving, it would also be nice to know which direction and then adjust notifications accordingly. Note these are suggestions and not complaints. This is a great app and a must have for any driver. It also has a pretty good navigation system. But if you select another route than it gives you, it is slow to recalculate and sometimes requires stopping the navigation and then restarting it to get the alternate route.
It is the most useful of the navigation apps because it uses the most sources for information and does a great job helping me navigate. Directions are given in a way to help locate the turn or offramp. Other apps often change suddenly into step-by-step directions or some form that I do not want to see. Waze stays consistent in the format of the split. Waze has a number of notifications about things in the road. These are good but also have weaknesses. It is hard to report that something was not accurate. At the point it is supposed to be there the option to indicate it was incorrect goes away. This option should remain for 2 to 400 feet after the symbol location. Most hazard reports are inaccurate. Most police reports are incorrect. This is frustrating because it such a good idea but the tool doesn’t really allow for good reporting. Stopped vehicle reports do not indicate in lane or side of road so they are usually pointless viewings of vehicles stopped somewhere having no affect on traffic. There is a great feature to go later on the time this feature cannot be used for some reason I will choose directions to the airport. Half the time I can choose go later and half the time for the same trip I cannot. I know the data is there. But for some reason the feature just vanishes. Make it easier to report.
Always know what’s happening on the road with Waze. Even if you know the way, Waze tells you instantly about traffic, construction, police, crashes, &
more. If traffic is bad on your route, Waze will change it to save you time.
◦ See what’s happening - Alerts about traffic, police, hazards and more on your drive
◦ Get there faster - Instant routing changes to avoid traffic and save you time
◦ Easily listen to music - play your favorite apps for music, podcasts & more right from Waze
◦ Know when you’ll arrive - your Arrival Time is based on live traffic data
◦ Pay less for gas - find the cheapest gas along your route
◦ Drive with Apple CarPlay - use Waze on your car’s display
◦ Always find the way - choose from a variety of voices to guide you while you drive
Be prepared, drive with Waze.