Google Chat

This app is almost there. It desperately needs to be able to manage multiple accounts, and it certainly should (go back to) a side-by-side format (I don’t know what happened; I’m 90% sure we had that before and then this last update broke it). It would be nice if individual chats could have “conversations” also to keep things nice and organized. You also MUST be able to delete/archive rooms. Oh, and we need some sort of thumbs-up or “like” feature! There have been a lot of “updates” pushed out lately, but not many changes. It would be nice to see some new features/upgrades soon!

1. Better push notification handling. When I receive a new message and I’m outside the app, I get a nice little banner notification, can see the content, and hit reply near instantly. But, if I then switch into the app, I experience a lag of several seconds as it downloads and renders that same message. This is frustrating because I know that you have already sent me the message - why is it then slowing me down as it downloads and re-renders the same message? It would be better if I could switch to the app, and immediately see the message. 2. Ability to share content from outside the app. I’m browsing in safari, see an interesting article, and want to share with my team. There is no activity extension from google chat, so I have to copy the URL, switch to google chat (takes several seconds to load) then paste it in. Slack lets me do this directly from Safari.

I dont usually rate apps . But this app is way far from being ready . I'm a Google fan boy and I try to adopt the lastest of what Google has to offer in our organization. But this product was one of the worst apps I've used . The app has potential but is missing many important features and it's very frustrating trying to use the app. Google Hangouts is an old app and yet it feels more capable and functional than the chat app. I feel Google need to put more resources into this app . As for now we stuck with an old app (Google Hangouts) and an basic chat app that just frustrating. I wish Google bought WhatsApp a while back 😂. Common Google before you focus on AI try to get focus on getting the basics right . Gsuite Admin since 2008

The app reflects what Google Chat is capable of as a service. Though not as powerful as Slack, it works well enough for basic chat functionality. My rating is because it is missing support for iOS and iPadOS features such as the multi-window view, split view, app overlay, and dark mode. These are the types of features I would expect for such an application so I can have the chat window open as an overlay or split view if I’m working on a document or browsing the web, while chatting with someone.

Google. You had one job. Look at what your biggest competitor in this sector (Slack) is doing. And then do that thing better. I have no idea how this service manages to fall so short. My company recently switched to using it instead of Slack as a cost saving measure and everybody is just so miserable. Somewhere in Los Angeles, the morale of a hundred or so workers is incredibly low due to a poorly thought out user experience. Probably. We found the “conversation” experience is confusing and nobody uses it properly, instead opting for whatever is the most recent conversation bubble. Slack supports conversations too, but does so a lot more elegantly. The straw that broke the camel’s back for me: my colleague sent a .wav file to preview, as we often do. “UNSUPPORTED FILE TYPE” flashed on screen. WHY?! Hangouts Chat team, please look closely at what the other options are and ask yourselves how you can meet or exceed those offerings. I look forward to a better product soon.