FragranceNet

We ordered during Christmas of all times! Ordered December 14th in the evening (a Friday night) and had our substantial and I must say, very well packaged order just a few days later, on the morning of the 18th! I will continue to order from them. The only reason it’s not 5 stars is due to the plethora of emails after my purchase, which I had a difficult time opting out of, as the option is hidden in a paragraph. But that is worth the savings I received on the several perfumes we purchased. OH! They also have an app, which I am going to use today to order again! Super excellent product, at excellent prices!

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I ran into this website looking for my favorite scents at discounted rates and I was ecstatic to have found one. I went and made my purchases immediately, and I was even more jubilant to have two-day shipping at my dispense. I waited for two days...nothing. Waited an extra day, thinking maybe there's a delay...nothing. Waited the 4th day, and didn't see anything so I contacted customer service via email which was another delay in itself - they reply with the same automated message and never directly provide you with a proper response in regards to your issue. They even had the shame to tell me that it was delivered (through their faulty carrier) when it wasn't and issued me a refund...a week after waiting for the item that never came, so that was another week of wait for the actual refund. Okay. So they told me to try the order again, which I did (sadly). And I'm laughing at this now, but the same exact thing happened all over. I'm actually waiting for yet another refund for the same order, same shipment. This was just overall terrible customer service, whether it was the company itself or the carrier. There is no such thing as two day shipping or any shipping. I made the attempt twice so take it from someone who made the mistake. I won't order from this business again.

I have ordered from this company for quite a few years and never had one problem. I love Angel and have had more people ask me, what are you wearing it is so divine. Men and women alike love this fragrance. I have never had any problems with the delivery never had any issues at all. Sometimes things happen that there is no answer for at all, once we put the order in, pay for it, and it is shipped we are at the mercy of the delivery gods. Stuff happens no one has control over, for what reason once mailed out 100 and 1 things could happen. Love love love angel it is wonderful.

I do hate the fact that the app is slow to open using my internet data however the app it self is amazing, the prices are unbeatable, they have everything you can think of, their delivery is very reasonable, and they are authentic, i do recommend you to use this site and actually purchase thro them, i used it 3 times already and I’ll keep using it, i don’t go around to buy cologne anymore everything comes to my house. Good job team fragrance 👍🏻.

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I was supposed to get my order due to nov 1st, was out of town, my place is secure enough not to be stolen. I was constantly tracking the order and it said it was delivered, asked my good neighbor to check that out - nothing.. came back next day, waited 2 additional weeks meanwhile calling and emailing anywhere I could to find out what happened - order was worth about $300, nothing. Now I have no idea what should I do and how to get a refund - the crappiest service ever, they were trying to blame the Usps ppl that had no idea that the order was even supposed to be arriving to them... it didn’t happen before so that’s why without a fear I made the order. No what should I do?!