KORSVIP

I love this new app! It has a great and sleek platform and has all different categories of clothes categorized brilliantly. It also has a great and very easy to use feature that lets you get styled by telling a stylist what kind of outfit you want, some stats about yourself, and what occasion you would like an outfit for. Overall great app that’s very user friendly and has a great and easy way to buy clothes. Recommend this app!(just be careful not to get addicted to overusing the styling feature, haha)

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For some reason; it doesn’t add/counts my VIP points. It keeps kicking me off the site even though I have a the latest I phone. Do it’s not my technology. The accessory sección doesn’t work. The account lacks you out very quickly if you make a mistake which is good for security reasons. However, I tried signing in again at least five times after calling customer service. The security question doesn’t reseat even if you are crating a new password. I’m surprised their site is so poor Bc I love MK products. The return policy needs to be revised. They should accept their as long as they are new even if the product are in sake. Bad experience returning items. They should do the same as Nordstrom who accepts items to be returned as long as they are new.

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I have made 2 purchases via the app and it won’t “complete “ and gives me an error message so I switch to use my internet browser. Both times for my purchase attempts , the App charged my bank account 2-3 times and it takes days for it to fall off! During the holidays, my purchase total was over $200 and I was charged 3 times due to a system error and it took days for it to return to my account! I figured that was a one time issue during a busy season so I tried again yesterday for a smaller purchase around $75 and yet again, it gave me the error message yet charged my account twice in addition to the charge that went through when I used my browser! I will never try to purchase via the App again!!

I’ve had this sandal in a different colors already, so I bought again one in an Olive color cuz I don’t have this color yet, however; I highly recommend this sandal because it’s really comfy and I can walk on this the whole day without complaining! Thanks to MK! I wish they have more color choices though! I ❤️them! 😊👍👍👍

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This app never functions properly. When trying to sign in, generic errors indicate to “try again later”. When it does actually work, it is annoyingly slow. It’s unfortunate that the mobile website proves more useful, as even that is only semi-reliable, at best. Also, inventory is never up-to-date and customers are able to get all the way to payment before getting a message that an item is unavailable. This happens more often than not, especially on sale items.