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Why and how to reply to reviews in App Store and Google Play? Read the Post

App Reviews Integration with Intercom
for a Five-Star Customer Service

Get reviews from the most popular app stores and reply to them in Intercom.
Customer support teams can now react in a flash to users’ feedback
left in App Store, Google Play, Mac App Store, Amazon and Microsoft Store.

Try AppFollow: Your team already uses AppFollow?

App Reviews Integration with Intercom
for a Five-Star Customer Service

Get reviews from the most popular app stores and reply to them in Intercom.
Customer support teams can now react in a flash to users’ feedback
left in App Store, Google Play, Mac App Store, Amazon and Microsoft Store.
Try AppFollow:

Receive reviews that matter directly in Intercom

Send to Intercom only the reviews you’d like your customer support team to reply to. Choose the rating of the reviews, and be immediately alerted if your users are not happy.

Don’t leave Intercom.
Reply to reviews instantly from the dashboard

React to your users’ needs super-fast. Replies to App Store, Google Play and Mac App Store reviews are published directly from the Intercom account your support team uses all day.

Receive reviews that matter directly in Intercom
	Track customer satisfaction and reviews updates

Track customer satisfaction and reviews updates

We will notify you when users change their reviews in app stores. You will see the reviews’ history and will be able to follow up on them within seconds.

Use smart filters to manage reviews quickly

Tag reviews to filter and prioritize them. Assign reviews (for example, App Store reviews or Google Play reviews) to a specific team or team member.

Translate reviews from any language

Regardless of the language your users speak, we will translate all reviews into your preferred language. Put all your effort into making your users happy without struggling to understand what they’ve written.

	Translate reviews from any language

Selling on Amazon?
Track your goods, too!

Simply by adding your Amazon products to your account, you can follow and analyze their ratings, reviews, and sales directly in your Intercom account. Handy, right?

Amazon logo image

The Intercom AppFollow integration supports app reviews from App Store, Google Play, Mac App Store, Microsoft Store and Amazon Store.

Learn how to set up the integration here.

Pricing


Free plan
 
$
0
per month
A good way to start
Premium plan
From
$
29
per month
For small teams
Enterprise offer
Custom
price
For medium and big teams

If you’re looking for a special offer to meet your needs in App Store Optimization or to run your Customer Support based on our service, please get in touch with us.

What is Intercom?
Intercom is a customer messaging platform that allows software businesses to chat with prospective and existing customers.
What is AppFollow?
AppFollow tracks changes that happen with mobile apps in the most popular app stores and notifies app owners about them via integration with 30+ services.
What is Intercom?
Intercom is a customer messaging platform that allows software businesses to chat with prospective and existing customers.
What is AppFollow?
AppFollow tracks changes that happen with mobile apps in the most popular app stores and notifies app owners about them via integration with 30+ services.