The Feedback Loop: Enhancing Apps, Ratings, and Reputation with User Input

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Olivia Doboaca
The Feedback Loop: Enhancing Apps, Ratings, and Reputation with User Input

Join us for an insightful webinar where we delve into the power of customer feedback and its impact on enhancing your app's performance, ratings, and overall reputation. Discover strategies that successful app developers and marketers employ to harness customer insights effectively.

Key Statistics:

  • 83% of customers agree that they feel more loyal to brands that respond and resolve their complaints. (Source: Khoros)
  • It takes 12 positive customer experiences to make up for one negative experience. (Source: Ruby Newell-Legner’s "Understanding Customers")
  • 80% of customers say the experience a company provides is just as necessary as its products or services. (Source: Salesforce)

Webinar Highlights: Learn from industry experts and gain actionable insights on:

  • Collecting Actionable Feedback: Discover proven methods for gathering meaningful customer feedback that drives improvements
  • Informing roadmap: Leverage insights from customer feedback to inform your roadmap.
  • Boosting App Store Ratings: Explore leveraging customer insights to enhance your app's ratings and reviews, leading to increased visibility and downloads.
  • Building Brand Reputation: Uncover strategies to enhance your company's reputation by addressing customer concerns and delivering exceptional user experiences.
  • Guest Speaker Sessions: Hear directly from guest speakers who have successfully utilized customer feedback to transform their app's success, app store ratings, and brand perception.

But what's a journey without fellow travelers? Our Guest Speakers are seasoned explorers who've navigated the intricate landscapes of app development, feedback integration, and reputation enhancement:

Ksenia Sukhova, Product Manager at AppFollow, will share insights on how we harness feedback to elevate company reputation.

Greg Posner,  Senior Manager and Partner Solutions Engineer at Helpshift, will share insights on how they harness feedback to elevate the company's reputation.

Save the Date: September 28th
16:30 CET
Approximately 40 minutes

Embark on this quest with us, and let's uncover the ways you can turn user feedback into your app's most valuable asset. Join us now and rewrite the story of your app's success.

Register now

Kindly note that registered participants will receive an exclusive webinar recording for future reference.

Please note: The statistics cited are derived from external sources and are intended for informative purposes within the webinar context.

React to user feedback and market trends faster