App & Play Store Ratings & Reviews Management For Smart Teams

Automate your review management process to focus on what matters. Manage and reply to app reviews, find critical insights, increase your app rating, customer satisfaction and team's efficiency with less clicks.

Trusted by top companies and 1M+ apps

Manage every single aspect of your app ratings & reviews from one platform

Process user reviews with 2 clicks

Process user reviews with 2 clicks

Monitor and reply to app store reviews without any redirection to app stores.

Analyze user feedback to find insights and issues

Analyze user feedback to find insights and issues

Get a full understanding of what your users want from your product and what issues they face.

Track critical metrics to improve your KPIs

Track critical metrics to improve your KPIs

Keep an eye on app rating changes, review sentiment, number of bugs, CSAT, and more.

Automate review management process

Automate review management process

Delegate routine to us to save time for what's really important.

Organize seamless collaboration between teams

Organize seamless collaboration between teams

Set up custom tags to receive reviews that your team needs the most:

Feature requests for Product teams
Reviews about bugs of malfunctioning for Tech teams
Reviews that require a reply for Support teams

How our clients benefits from using AppFollow

+0.8

is the average rating increase seen after starting using AppFollow

40%

is the average number of users to update reviews after a reply

850%

is the average estimated ROI from using AppFollow

Integrate with your existing workflow

Integrate with your existing workflow
Monitor and respond to your app reviews directly in Zendesk, Slack, Salesforce, Helpshift, and 20+ services that you already use.
Choose what reviews you want to receive — negative, positive, all — and when.

Find growth insights on our blog

Miro's cross-device product team manages reviews and ASO with AppFollow Success Stories

Miro's cross-device product team manages reviews and ASO with AppFollow

Kakao Games Europe gets +1.52 in rating for reviews responded with AppFollow Success Stories

Kakao Games Europe gets +1.52 in rating for reviews responded with AppFollow

Techstyle tracks trending topics and sentiment for app review insights with AppFollow Success Stories

Techstyle tracks trending topics and sentiment for app review insights with AppFollow

We’ve seen a 24% reduction in time spent on repetitive tasks since integrating AI into our user communication flow. Automated responses and faster feedback analysis have improved both efficiency and personalization.

Customer Support Team G5 Entertainment

As a mobile games publisher managing over 100 games across app stores, AppFollow has changed the way we engage with our players. Their AI-powered review reply automation has streamlined the process of managing thousands of player reviews, saving us significant time while ensuring fast, high-quality engagement with our community.

Ofer Regev Product Manager at Supersonic/Unity

The AI-generated replies and one-click improvements in AppFollow have impressed our agents a lot. They surely appreciate the function, as it allows them to work more efficiently and handle a greater number of tickets in their allocated time.

Miyuki Barsk Mobile Products Customer Support Lead at Opera

AI is reshaping the world of investing, enabling us to deliver better tools and a more personalized experience. It allows us to analyze feedback in real-time so we can continually optimize our offering.

Hanan Mishurin Digital Platforms Team Lead at eToro

In the streaming space, user expectations evolve as fast as content trends. What worked yesterday might spark complaints today. AppFollow helps us stay ahead by surfacing sentiment shifts in real time, allowing us to adapt before small issues become unsubscribe-worthy.

Natalia Numa Product Success Manager at NBCUniversal

Empower you business with AppFollow