Manage every single aspect of your app ratings & reviews from one platform
Process user reviews with 2 clicks
Monitor and reply to app store reviews without any redirection to app stores.
Analyze user feedback to find insights and issues
Get a full understanding of what your users want from your product and what issues they face.
Track critical metrics to improve your KPIs
Keep an eye on app rating changes, review sentiment, number of bugs, CSAT, and more.
Automate review management process
Delegate routine to us to save time for what's really important.
Organize seamless collaboration between teams
Set up custom tags to receive reviews that your team needs the most:
Feature requests for Product teams
Reviews about bugs or malfunctioning for Tech teams
Reviews that require a reply for Support teams
Integrate with your existing workflow
Monitor and respond to your app reviews directly in Zendesk, Slack, Salesforce, Helpshift, and 20+ services that you already use.
Choose what reviews you want to receive — negative, positive, all — and when.
We've seen a 24% reduction in time spent on repetitive tasks since integrating AI into our user communication flow. Automated responses and faster feedback analysis have improved both efficiency and personalization.
As a mobile games publisher managing over 100 games across app stores, AppFollow has changed the way we engage with our players. Their AI-powered review reply automation has streamlined the process of managing thousands of player reviews, saving us significant time while ensuring fast, high-quality engagement with our community.
The AI-generated replies and one-click improvements in AppFollow have impressed our agents a lot. They surely appreciate the function, as it allows them to work more efficiently and handle a greater number of tickets in their allocated time.
AI is reshaping the world of investing, enabling us to deliver better tools and a more personalized experience. It allows us to analyze feedback in real-time so we can continually optimize our offering.
