Build a data-driven app strategy to get your app to top charts. Track reviews, downloads, revenue, and uninstalls of your apps.
Get a full reviews analysis: user sentiment, ratings, feedback by version, country and more.
Sort through user reviews and respond to them from Zendesk, Salesforce, Slack and other integrations.
Find insights for building an app users will love. Analyze your and competitors' apps to find what features their users miss the most.
Detailed and a bird view on user feedback
See a full picture on our Reviews Dashboard or dig deeper analyzing each review and rating separately.
In-depth analysis of user reviews
Monitor and analyze user reviews by app version, country, rating and changes. Save time on looking for a reviews with smart filters and tags. Understand user feelings with Semantics Analysis.
Suitable pricing after a free premium trial
Our pricing considers the needs of different companies, covering everyone from indie developers to start-ups, medium- and large-scale businesses.
Easy integration with helpdesks and other services
Track your critical data or interact with users right in Slack, Intercom, Salesforce, Zendesk and 30+ more services
#1 Mobile Customer Support Tool
Analyze user concerns, assign them to the right teams and increase user satisfaction, app rating and downloads conversion
Service for each stage of app lifecycle
AppFollow has tools for user review management, customer support, ASO and app performance analysis. Use it to drive app growth at every stage of your app lifecycle.
See why AppFollow is the best alternative to Appbot:
|Stores||App Store, Google Play, Mac App Store, Microsoft Store, Amazon||App Store, Google Play, Mac App Store, Microsoft Store, Amazon|
|Reply-to-Reviews Directly From Dashboard|
|Reply-to-Reviews in Integrations||
App Store, Google Play, Mac App Store, Microsoft Store, Amazon
Google Play, Microsoft Store
Supports 31 languages
|App version analysis|
|Frequently mentioned keywords|
|Integrations||30+ and more||11|
Yes, in beta.
Write us to try
|Featured apps & games|
Slack & Email
|Top Charts Ranking|
App Store Connect & Google Play
Up to 2 apps and all countries
|Indie & Small Businesses||From $23/month||From $49/month|
|SMEs||From $69/month||From $99/month|
|Enterprise||Contact us||From $199/month|
When we started replying to reviews from the app stores, only one agent was responding from App Store Connect and Google Play Console. We soon realized that it’s unrealistic to speed up the response time with this setup, and we switched to the Zendesk app by AppFollow. Since then we’ve grown our support team to 40 agents and can cover reviews from all the app stores right in Zendesk.
Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.
Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.
The best tool for tracking and responding to reviews. AppFollow makes it far easier to track what customers think about your mobile apps and leave as reviews. We quickly track reviews on our product and answer users to help to resolve their issues. We love a very personal approach from the AppFollow team - all our requirements were 100% fulfilled.
We’ve been using AppFollow for 3 years now and love it for the App Store/Play Store integration into Help Scout. As a company, we value our customers feedback and being able to reply to reviews directly from Help Scout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.
In the meanwhile, check latest insights
on mobile business
Consequences of Apple’s new take on in-app user tracking are already sending ripples across the entire mobile market. How will ad publishers adapt to these new changes? How will Facebook and Google respond? What will be the future after this?
More than 30 new features, a completely new website, and a freshened-up private area — that’s what expects you in AppFollow 6.0.