TomTom GO Navigation

I’ve always loved the quality of the TomTom navigation especially the recalculation speed, however the app is just going down hill. Firstly when it finds faster routes, suddenly I can no longer see what I’m doing especially if I’m approaching an intersection and need to go the right way, the screen is filled with information and tiny touch buttons, I’m driving I cannot stare at the screen for 5 minutes reading all that, make it clear simple and without removing critical drinking information from the screen. Secondly on the latest versions the lookup from address is NOT WORKING!!! Even when I find a point on a map. Select it, navigate to it, then go to recent destinations to see what address is used and try searching for the exact same one it does not work, also it’s started adding the state twice into its addresses (street name and no)(state)(town or city)(state) why! Please fix this the address lookup used to work perfectly, I can provide many data sets for your testers to use!

This new version has a lot of issues. Nice to have Carplay, but you can't search fun the Carplay screen. Only the phone. Plus the phone screen mirors Carplay and it shouldn't. Waze shows text even connected to Carplay. Also can't see traffic so you know what's coming up. Carplay screen is hard to read. Text small. Colors bad. Also when searching for a specific place on tht map that every other major GPS app finds, TomTom could not. Once I found the address, I could enter it, but even with the address, TomTom doesn't know what the name is. Also the map is incorrect as it told me to turn right into a street that the entrance has been closed off for years. It knew about the street that replaced it after I drove past the street it told me to turn in which you can't. Also at one point, it told me to turn right when it was bear right. Response to developers: thanks for the reply. HOWEVER, please look at Waze. It has many of the things on Carplay yours does not and should. Also the app should not just reroute me because of traffic. Or should visually and with audio tell me there is traffic, where, and tell me it had as better route that will save me x amount of time and ask me if I want to do that. Instead or just adjusts arrival time and changes the route without letting me know why. Please fix everything.

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I really wanted to like this app, because my entire family lives in the Netherlands, and when I see their TomYoms in use, I’m always impressed by the interface while navigating. I like that the navigational view looks like it’s from the drivers perspective, rather than overhead. However, after using Waze for eight years, I find I really can’t get excited about this app. Within the first mile I drove with it, it made two navigational errors (the most serious of which was telling me to make an illegal U-turn so that I could get on the freeway, rather than turn right and use the onramp which DID appear on the map). Also, because it seems this app does not learn from use like Waze does, I can’t simply tap this error location to alert the developers to correct this error, or even use a map editing function online. Also, when using this with CarPlay, during turn-by-turn directions, it does not pause whatever I am listening to through my phone, as does Waze. So if I have an audiobook playing while driving and navigating, I have to keep backing up so that I don’t miss parts of the story. So far, there’s just not enough to like about this app to make it worth spending subscription money, especially when I can basically ignore the ads in Waze and use that for free, while it’s also a better app for my needs.

Version 2 now supports CarPlay. For a couple of months, I have been using four other popular navigation apps. They each have pluses and missing features. For a week now, I have been using TomTom v2. Although the TomTom CarPlay is still in need of more development, it couples with the iPhone app to give full features that anyone would need. The other apps dumb down the iPhone app when connected to carPlay; TomTom allows the full feature set on the iPhone when connected to CarPlay. Hopefully with the new CarPlay in iOS 13, TomTom has the chance to incorporate its more sophisticated features on the CarPlay display. For now, TomTom will be my go to navigation app whether I am in my car with CarPlay or my in my car that CarPlay is never going to be available. The base iPhone app does have improvements over the version 1 app.

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I bought this many years ago and now it’s a subscription app and I can no longer use the lifetime app I paid for. I paid for a month to month plan. The app tries to connect to the internet each month to phone home and renew. When it couldn’t because I don’t have data, I was not able to launch the app. It kept telling me to sign up for a plan, which I was already subscribed to! Infuriating! I could have been stranded, but I found a store with WiFi. It still didn’t detect that I had a plan. So I clicked to sign up for the monthly plan. It wouldn’t let me because I was already signed up. I thought I’d contact support. That option in the app simply boots you out to a website. The cookies message takes up nearly all of the screen on my iPhone. I could not make it go away. It would not let me click accept or decline. So frustrating. You’d think big name companies would not release buggy apps. You’d think Apple would do a better job keeping buggy apps out of its store.